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Loan Servicing Specialist 3

Company: Wells Fargo Bank
Location: Sioux Falls
Posted on: February 13, 2020

Job Description:

Job Description Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume prior to submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as Personal Cell or Cellular in the contact information of your application. At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. The Payments, Virtual Solutions, and Innovation (PVSI) team includes Operations, Consumer Credit Card, Retail Services, Consumer Deposits, the Innovation Group, Treasury Management, Merchant Services, Marketing and Wells Fargo Virtual Channels and the professional services teams that partner with these businesses. PVSI's focus is on delivering the next generation of payments and deposit capabilities and advancing our digital and online offerings to design new customer experiences and products. Our guiding principles are to start with the customer, move faster, and partner effectively. Our Loan Servicing Specialist 3 will support our Education Financial Services team in Sioux Falls. They will be responsible for reviewing, researching, processing, and responding to basic to moderate written and phone inquiries from customers, title companies, vendors, and internal personnel pertaining to loans and various areas within loan servicing. Functions include: payment and invoice research, taxes, insurance, loan modifications and assumptions, prepayments, payoffs, adjustable rate loans, credit reporting, and lien perfection; researching and analyzing problems and recommending solutions; conducting periodic audits of files; Input data and process information into the system of record; may also coordinate property inspections, lien priority and loan disbursements in accordance with loan documentation; may perform procedures related to advances and pay downs, funds wiring and disbursement process, and processing of payment requests. Within the commercial business is responsible for payment processing, check disbursements, tax payments, imaging and document management. Schedule: Mon-Fri 7:00-3:30 NO WEEKENDS OR HOLIDAYS! NO SALES REQUIRED! Required Qualifications 6+ months of experience in one or a combination of the following: customer service, loan administration, collections, or sales environment demonstrated through work or military experience Desired Qualifications Basic Microsoft Office skills Ability to navigate multiple computer systems, applications, and utilize search tools to find information Strong analytical skills with high attention to detail and accuracy Excellent verbal, written, and interpersonal communication skills Ability to interact with all levels of an organization Exposure to Wells Fargo HELMS application Exposure to Wells Fargo SHAW (System of record for packages and loan products) 10-key numerical data entry experience Other Desired Qualifications Education Financial Services (EFS) experience Street Address SD-Sioux Falls: 301 E 58th Street North - Sioux Falls, SD Disclaimer All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act. Relevant military experience is considered for veterans and transitioning service men and women. Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Keywords: Wells Fargo Bank, Sioux Falls , Loan Servicing Specialist 3, Accounting, Auditing , Sioux Falls, South Dakota

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