Office Support Specialist

Company: Furniture Mart USA Inc
Location: Sioux Falls
Posted on: November 25, 2022

Job Description:

Join our team as an Office Support Specialist at our Furniture Mart USA Corporate Office in Sioux Falls, SD! This is an exciting opportunity to showcase your top-notch customer service and administrative skills. Be a part of our customers' journey by supporting all aspects of the buying experience after the sale. Grow with our dynamic team in a collaborative, family-like environment! Full-Time (40 hrs/wk): Monday-Friday, varied shifts between 9:00AM-9:00PM + Alternating Weekends
Provide superior service to our customers through financing assistance, customer service, delivery, and sales support for our retail stores
Assist our Finance & Accounting department with various tasks including the following: Enter finance and credit card transactions into Storis software
Review of previous day's sales orders and transactions for accuracy
Reconciliation of previous day's transactions (cash, credit card, financing, etc.)
Collection and follow-up on any uncollected accounts receivable
Resolve customer concerns in a polite, professional, and timely manner
Resolve finance process and funding issues with multiple finance companies
Review and determine required action to resolve any issues with customer tickets
Support sales and office staff at all retail locations WHAT DO WE OFFER?$ Competitive Wages $
Growth Opportunities - With our promote-from-within-first philosophy, our employees can grow with us as they develop their strengths, expand in their roles, and consider other promotional opportunities within the company!
Excellent Benefits Package including Medical/Dental/Vision/Life/Disability/Flexible Spending Plan/Health Savings Account/Paid Time Off/Employee Assistance Program/Referral Bonus/Profit Sharing 401(k)Plan with Employer MATCH!
Great Employee & Family Discounts on our beautiful furniture, mattresses, and accessories! REQUIREMENTS/QUALIFICATIONS: Associate degree or equivalent from two-year college or technical school; OR six months to one-year related experience and/or training; OR equivalent combination of education and experience
Upon job offer, must be able to pass a background check prior to starting employment
Strong customer service skills, including friendly, courteous and outgoing demeanor
Telephone and computer proficiency including technical aptitude with the ability to use Microsoft products
Demonstrate excellent communication skills (written, verbal, and listening)
Superior time management skills, multitasking skills, and the ability to prioritize tasks with minimal supervision
Possess good judgment, ability to accept responsibility and handle confidential information Furniture Mart USA is an Equal Opportunity Employer

Keywords: Furniture Mart USA Inc, Sioux Falls , Office Support Specialist, Administration, Clerical , Sioux Falls, South Dakota