Mortgage Processing Specialist

Company: The First National Bank in Sioux Falls
Location: Sioux Falls
Posted on: February 14, 2026

Job Description:

Job Description Job Description Position Summary: As a Mortgage Processing Specialist, you will play a key role in preparing application materials for real estate customers, ordering required property documentation, and gathering the information needed for submission to underwriting for credit approval and post-closing processes. You will use your knowledge of banking laws and regulations related to real estate to partner closely with loan officers and support loan documentation and compliance needs. This role requires strong attention to detail, the ability to manage deadlines in a fast-paced environment, and the initiative to work independently. You will also make non-routine decisions within compliance guidelines, with appropriate supervision and support. In addition, our FIRST Values apply to all teammates without exception. FIRST Values Family – We support, trust, and respect each other, our customers, and our shareholders. Independence & Innovation – We embrace change as vital to our success. Relationships – We build relationships that are based on strong character, mutual loyalty, trust, and respect. Stewardship – We take care of ourselves so we can take care of others. Teamwork – We help each other grow and succeed. Who we are: The First National Bank in Sioux Falls began its long-term commitment to the Sioux Falls area in 1885. The oldest bank in Sioux Falls owes its longevity to a combination of service, stability, innovation, and family involvement. Over the past 140 years, The First National Bank in Sioux Falls has worked diligently to promote the growth and vitality of our city and the surrounding area. The Bank strives to continually be recognized as a community leader by reinvesting financial resources back into the communities it serves and encouraging active employee involvement in community volunteer organizations. The First National Bank Way, which is a blend of our Mission Statement and FIRST Values, serves as the foundation of our culture. It is a gift that has been passed down to us and is the legacy that we will protect and preserve. Nothing is more important to us – it is the cornerstone of our success. Our culture is driven by integrity, service, and strong values; nothing has shaped it more than our FIRST Values. Our FIRST Values are not just words; they are truly felt by our employees, customers, shareholders, and communities. They tell us who we are as a business and guide our behaviors and decisions as we move forward and build successful relationships. Although banking has evolved over the years, our mission and values have not and will not change. What will you do: Accountabilities Mortgage Loan Operations Responsible for various processes and activities involved in the origination and management of mortgage loans. Provide timely and accurate production of application and real estate disclosures for residential mortgage and home equity loans. Order required property and borrower documentation. Coordinate the management of the processing pipeline with lending teams to ensure documentation is requested and received timely from the customer. Initiate file submissions to underwriting to obtain approved with conditions or approved loan status. Coordinate with lending teams to ensure prior to close loan conditions are addressed and satisfied in a timely manner. Quality Follow guidelines, policies, and procedures of the bank in order to keep errors to a minimum to reduce internal and external friction. Independently comprehend and interpret mortgage compliance regulations. Proactively engage supervisor and team members with questions. Review team member work for accuracy. Organize and maintain accurately indexed real estate loan files. Assist with Quality Control functions of the department as needed. Partner with Others Partner with others to ensure team goals are met. Participate in cross-functional training to support all areas within the department. Champion change management initiatives and serve as a role model for change in the organization. Qualifications Secondary education in related field preferred. Two or more years of relevant work experience or a combination of education/experience that would enable incumbent to meet accountabilities and required competencies of the position. Skills and Abilities Ability to work independently with little supervision. Self-motivated. Excellent verbal and written communication skills. Ability to conduct relationships in a manner that ensures cooperation and positive results. Demonstrate a high degree of concern for professional and innovative customer service. Ability to manage multiple competing priorities. Ability to adapt to the needs of the organization and teammates. What’s in it for you? Health Insurance Dental & Vision Insurance Profit Sharing Paid Vacation & Holidays Company paid short and long term disability Tuition Reimbursement Program Employee Banking Perks Community Volunteer time And More!

Keywords: The First National Bank in Sioux Falls, Sioux Falls , Mortgage Processing Specialist, Administration, Clerical , Sioux Falls, South Dakota