Front Desk Receptionist
Company: Boys and Girls Club of the Northern Plains
Location: Yankton
Posted on: February 19, 2026
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Job Description:
Job Description Job Description TITLE: Front Desk Receptionist
REPORTS TO: Membership Coordinator CLASSIFIED: Part Time,
Non-Exempt MISSION: To inspire and enable all young people,
especially those who need us most, to realize their full potential
as productive, responsible, and caring citizens. JOB SUMMARY: The
Front Desk Receptionist is responsible for implementing and
enforcing the policies and procedures of the Boys & Girls Club
Front Desk and data entry. The Front Desk Receptionist will be
responsible for maintaining a clean, positive, fun, safe, and
friendly environment in the entryway for parents, families, donors,
and all visitors. This person is expected to uphold the Club values
inside and outside of the Club. The Club values include teamwork,
impact driven, excellence, and good character. JOB DUTIES AND
RESPONSIBILITIES: Follow and implement all Front Desk policies and
procedures. Communicate with supervisor, with a sense of urgency,
of parents, youth, donors or visitors are upset or need further
follow up. Ensure front desk space is up-to-date, organized, fun,
safe, and welcoming Greet and direct visitors and telephone callers
with a friendly attitude, relaying information on programs as
appropriate. Ensure individual(s) picking-up youth are on the
authorized pick-up list; Ensure no individual(s) on the
non-authorized pick-up list are permitted to pick-up youth.
Distribute documentation and reports to parents/guardian. Record
monies received in receipt book and be accountable for ensuring
that all monies received each day correlate directly with all
receipts written for the day. Track member program participation
for each space within the Club Responsible for the membership entry
as applicable in the Club’s member software system Update member
data in the member tracking software and in the members’ paper
membership files. Send out all birthday cards, make recognition
calls, and find ways to recognize youth through the front desk.
Call youth by their name and greet with a “hello” and “goodbye”.
Accurately record all facility attendance and ensure all members
are scanned in and accounted for daily. Teach manners and other
life skills and opportunities for youth while entering the Club and
at the front desk. Perform clerical functions as assigned by
supervisor, including, but not limited to, preparing membership
cards, checking voicemail messages, filing, typing, and scanning
reports, and assisting in tasks involved with bulk mailings,
printing, labeling, and mailing birthday postcards monthly. Attend
100% of monthly all staff meetings, biweekly one-on-one meetings,
and biweekly team meetings. Assist your supervisor in creating
performance plan goals and accomplishing them by the end of each
trimester. Provide feedback to supervisor on daily operations and
how processes at the front desk can improve. Other duties as
assigned. EMPLOYMENT QUALIFICATIONS: High School Diploma or
Equivalent Customer service experience preferred. High level
organizational skills Friendly, personable, and able to communicate
well in person and through the phone. Ability to multi-task and
work in a fast-paced environment Ability to work between the hours
of 3pm–7pm (School Year) and 7:15am–6:15pm (Summer); Monday-Friday
and Club special events as assigned. PHYSICAL REQUIREMENTS: Must be
of the mental and physical capacity to observe, interact, and
communicate with youth, staff, volunteers, parents etc. at the Club
to ensure safety of the space and others, provide guidance and
reflection per the Club priority outcomes and goals. Ability to
stand/sit for long periods of time throughout a shift. Ability to
operate various types of general office equipment including PC,
telephone, copier, etc. This position is considered to be
safety-sensitive. The information presented indicates the general
nature and level of work expected of employees in this
classification. It is not designed to contain nor be interpreted as
a comprehensive inventory of all duties, responsibilities,
qualifications, and objectives required of employees assigned to
this job. We are proud to be an Equal Opportunity Employer and a
Drug-Free Workplace! All qualified applicants are considered for
positions without regard to race, color, religion, sex, national
origin, age, marital status, sexual orientation, non-job-related
disability, or any other protected class. The Boys & Girls Club of
the Northern Plains provides reasonable accommodations to
applicants and employees in compliance with local, state, and
federal laws and regulations. Applicants requiring reasonable
accommodation for any part of the application/hiring process should
contact Human Resources to communicate their request for
accommodation at 605-692-3333. Powered by JazzHR y9XOmye7Sy
Keywords: Boys and Girls Club of the Northern Plains, Sioux Falls , Front Desk Receptionist, Administration, Clerical , Yankton, South Dakota
