Collections Specialist

Company: TEKsystems
Location: Sioux Falls
Posted on: February 18, 2026

Job Description:

Job Description Job Description Description Investigate, document, and resolve compliance issues by interpreting and applying company agreements. Examine detailed financial data to evaluate account status and determine appropriate actions. Utilize skip-tracing methods and online research tools to locate merchants with overdue accounts. Collaborate with merchants to address payment concerns, review contractual terms, and negotiate solutions. Communicate with merchants via mail, email, text, and phone to pursue payments or resolve contract violations. Develop and authorize payment plans based on financial evaluations, ensuring compliance with departmental policies. Facilitate secure payment methods, such as wire transfers, certified funds, and credit card transactions. Maintain thorough and accurate records of merchant communications and associated documentation. Digitally organize and manage internal and external files related to merchant accounts. Qualifications Soft skills – communication verbal/written; mature - going to be having TOUGH conversations and VULNERABLE conversations with people truly struggling Personality – wide range today….easy going and get along with all personalities Additional Skills & Qualifications Demonstrated expertise in B2B collections within the commercial lending sector. Proven ability to negotiate effectively and utilize skip-tracing techniques. Professional and composed phone demeanor with a talent for remaining calm and diplomatic in high-pressure situations. Exceptional written and verbal communication skills. Proficient in Microsoft Word, Excel, and standard office equipment. Meticulous attention to detail, ensuring efficient error identification and resolution. Highly adaptable and flexible team player with a collaborative mindset. Hours Monday - Friday 8:00 am-5:00 pm. Occasional evening and weekend work may be required pending on demand Job Type & Location This is a Permanent position based out of Sioux Falls, SD. Pay and Benefits The pay range for this position is $41600.00 - $41600.00/yr. access to full benefits upon request Workplace Type This is a fully onsite position in Sioux Falls,SD. Application Deadline This position is anticipated to close on Feb 20, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Keywords: TEKsystems, Sioux Falls , Collections Specialist, Customer Service & Call Center , Sioux Falls, South Dakota