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Business Applications (Salesforce) - Director

Company: Brookfield
Location: Toronto
Posted on: February 25, 2021

Job Description:

Business Applications (Salesforce) - Director Brookfield Asset Management--is a global alternative asset manager with over $500 billion in assets under management. We have over a 100-year history of owning and operating assets with a focus on property, renewable energy, infrastructure and private equity. Our assets are held through a growing portfolio of private funds and public listed entities. Brookfield is publicly listed on the NYSE and TSX. The Technology Group and Human Resources Services are internal functions providing global operations and business supports across Brookfield Asset Management business segments. Position Summary: The Director, Business Applications will be responsible for identifying, planning, coordinating, and supervising of all activities related to the development, implementation and governance of Enterprise Applications (Salesforce). The candidate will also be responsible for maintaining, supporting, and upgrading existing systems and applications. This role--will be reporting directly into the Vice President, Technology Services.
-- Responsibilities:
-- As part of a centralized Business Applications team, the successful candidate would be working with various subsidiaries with the following responsibilities:

  • plan and execute the broader CRM strategy, focused on guiding the refinement and build out of Salesforce
  • The role will engage in the entire lifecycle (vision, strategy, definition, planning, delivery and support), with primary ownership for planning, delivering and supporting new and existing features and capabilities on Salesforce
  • Work very closely with development, QA, user experience, and other product teams to execute the Salesforce product strategy
  • Manage relationships with vendors, technology partners and contract providers to ensure service delivery excellence
  • Represent Brookfield in the user community to come up with new ideas and enhancements
  • Participate in the strategic development of the asset management business solutions roadmap for BAM, with a focus on capabilities and offerings in the marketplace
  • Build and execute system roadmaps to support corporate strategy and goals, endorsed by stakeholders
  • Recognizes and identifies potential areas where existing policies and procedures require change, or where new ones need to be developed, especially regarding future business expansion Qualifications & Requirements:
    --
    • Minimum of 7-10 years of experience working directly with Salesforce as an implementer or administrator
    • Experience working with Agile methodologies
    • Ability to handle multiple projects and prioritize competing demands in a dynamic, complex, fast-paced environment, to adapt quickly and to manage changing priorities
    • Excellent analytical abilities and troubleshooting skills, combined with being detail-oriented
    • Superior communication skills (oral and written) and interpersonal skills
    • Ability to communicate technical requirements to non-technical professionals in a simple manner
    • Help facilitate change through understanding requirements and building consensus
    • Ability to manage cross functional teams driving projects from ideation to launch
    • Self-motivated and pro-active, with respect to both managing workload and professional development Brookfield welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. At Brookfield, we care about your privacy and strive to protect Applicant Data throughout the recruitment process. To that end, information that we gather from applicants via job postings, is used solely for the purposes of recruiting and hiring. For more details, we encourage applicants to read Brookfield's Applicant Data Protection and Privacy Notice, found on our website: https://www.brookfield.com/applicant-data-protection-and-privacy-notice Do you have the right to work in Canada?* Do you have significant experience in implementing Enterprise Software?* Do you have significant experience in Saleforce?* Do you have Client Service experience?* Do you have experience in Application Operations?*

Keywords: Brookfield, Sioux Falls , Business Applications (Salesforce) - Director, Executive , Toronto, South Dakota

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