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Grocery Department Manager-Full time

Company: Lewis Drug
Location: Brookings
Posted on: May 25, 2023

Job Description:

Job Title: Department Manager

Reports to: Store Manager, Assistant Store Manager, Floor Manager

Desired schedule: Mon-Fri 9 am to 5 pm or 10 am to 6 pm. Some weekend flexibility is a plus.

Job Summary

The Department Manager works with the Store Merchandise Manager in the task of replenishing merchandise on a daily basis in their respective department. She/he sells merchandise utilizing product knowledge and customer service, signs and displays merchandise while maintaining stock levels.

Employee Role Expectations:

  • Support the management schedule.
  • Conscientious about store and department appearance.
  • Extremely thorough and accurate in all paperwork.
  • Assists in creating a successful work environment.
  • Take ownership of department merchandising issues.

  • Strong interpersonal skills.
  • Must have the initiative to execute in timely manner and finish the project at hand.
  • Superior customer service, handle requests for customers.
  • Ability to teach others and lead by example.
  • Willingness to help out in seasonal sets and special events.

    Duties and Responsibilities

    Customer Service
  • Assisting customers with questions concerning merchandise and helping customers find the products they are looking for.
  • Suggesting alternative products for customers if primary product is not carried
  • Assist customers calling the store with questions and assist other Lewis stores with customer requests.
  • Communicate customer requests to the appropriate buyer.
    Advertising & Promotional
  • Merchandise needs to be ordered for ads and special promotions.
  • Check daily for special promotional activity.
  • Check the weekly advertising flyers.
  • Continuously check the in-stock position of all current ad merchandise.
  • Continuously check the in-stock position of all special promotions.
  • Make sure to allow enough lead time when ordering for the merchandise to arrive.
  • Communicate any challenges with ad merchandise to the store manager and/or appropriate buyer.
  • Signs for advertised products or special promotions.
  • Check to make sure that advertised product and special promotions are properly signed.
  • Scan the departments for old ad signs after an ad has ended.
    Merchandise Ordering
  • Order from the Lewis Distribution Center (DC) to fill planogram needs
  • Order from approved vendors to fill planogram needs
  • Be aware of ordering deadlines from outside vendors and schedule appropriately.
  • Communicate problems with out of stocks to appropriate buyer.
  • Be aware of line changes, line drops, line additions, or substitutions and communicate these vendor challenges to the appropriate buyer.
  • Communicate with the appropriate buyer on DC out of stocks.
    Merchandise Receiving
  • Check in the product received from the DC.
  • All invoices should be marked off line specific as merchandise is checked in.
  • Invoices that are complete can be destroyed.
  • Invoices that have shortages should be communicated to the DC immediately.
  • If shortages are not corrected by the DC within 5 days, the shortages should be noted and a mark down taken.
  • If any additional merchandise is received not on the invoice, the DC should be notified immediately.
  • Check in the product received from vendors.
  • All invoices should be marked off line specific as merchandise is checked in.
  • Invoices should be checked for key# and retails. Any omissions should be corrected.
  • Invoices that are complete can be turned over to the receiving manager and processed for the corporate office.
  • If shortages occur, this must be communicated to the vendor immediately. The appropriate forms and/or paperwork must also be completed.
  • If additional merchandise is received, this information should also be communicated to the vendors immediately.
  • Damaged merchandise problems should be communicated to the vendor immediately.
  • If vendor orders create an overstock condition, communicate the problem to the store manager for direction.
    Merchandising & Display
  • Maintain planograms
  • Implementing new planograms or planogram changes
  • Maintain end caps
  • Create floor or special displays.
  • Create seasonal displays and merchandise seasonal planograms
  • Stock merchandise received daily
  • Perform daily merchandising duties
  • Follow general merchandising rules
  • Complete proper paperwork

Keywords: Lewis Drug, Sioux Falls , Grocery Department Manager-Full time, Executive , Brookings, South Dakota

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