Crop Regional Operations Manager
Company: Zurich
Location: Sioux Falls
Posted on: May 29, 2023
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Job Description:
What can go right when you can grow your career? Now is the time
to move forward and make a difference. At Zurich, we want you to
share your unique perspectives, experiences and ideas so we can
grow and drive sustainable change together. As part of a leading
global organization, we have over 150 years of experience, serve
more than 25 industries, and insure 90% of the Fortune 500. Zurich
strives to provide ongoing career development opportunities so you
can reach your full potential and foster an environment where
voices are diverse, behaviors are inclusive, actions drive equity,
and our people feel a sense of belonging. With the support of
people like you, we are optimistic about leading the next evolution
of the insurance industry. Join us in building a brighter future
for our people, our customers and the communities we serve. Do you
know someone who would be a great candidate for this opening?
Zurich North America has two separate and distinct talent referral
programs in the US. Please scroll to the bottom of this posting to
learn more and access the links to submit your talent referral.
Zurich North America is currently looking for an experienced
Regional Operations Manager supporting our Crop Insurance line of
business. This role is looking for someone who can be based out of
our Sioux Falls, SD office. As a Regional Operations Manager you
will be managing a team of 6-10 direct reports. Key
Accountabilities include: Lead a team of underwriting managers and
specialists Implementation of Crop policy underwriting services and
procedures. Deliver efficient and profitable policy underwriting
services supporting business growth and excellent customer service.
Oversee in-depth policy trends and analysis to understand the
drivers of efficiency and profitability of one or more segments of
the Line of Business. Provide expert support and consultation to
underwriters, sales and claims colleagues as well as agent
customers as required. Develop and maintain strong market-facing
presence for segments managed. Lead the implementation of projects
for a function or business area to deliver defined objectives with
allocated resources and in timescales typically of less than one
year. Monitor and oversee regional policy portfolio for timely and
accurate servicing, taking appropriate action to ensure no
regulatory or policy limits have been breached and full compliance
with regulators. Analyze key themes from policy and performance
data to determine best practices, efficiencies and improve the
customer experience. Develop and propose action plans for
improvement in dealing with complex customer cases in response to
colleagues and customer feedback to ensure the organization meets
their needs. Use insights from customer to deliver value to
customers within own area or nationwide. Provide expert advice
within specialized area of underwriting to deliver solutions.
Develop less experience members of the team/department to raise the
capability levels of the organization. Basic Qualifications: High
School Diploma or Equivalent and 7 or more years of experience in
the Underwriting or Market Facing area OR High School Diploma or
Equivalent and 14 or more years of experience in the Claims or
Underwriting Support area OR Zurich Certified Insurance Apprentice
including an Associate Degree and 5 or more years of experience in
the Underwriting or Market Facing area OR Zurich Certified
Insurance Apprentice including an Associate Degree and 12 or more
years of experience in the Claims or Underwriting Support area
Preferred Qualifications: Bachelors Degree CPCU People management
experience Strong verbal and written communication skills
Consulting experienceAs a condition of employment at Zurich,
employees must adhere to any COVID-related health and safety
protocols in place at that time
(https://www.zurichna.com/careers/faq). A future with Zurich. What
can go right when you apply at Zurich? Now is the time to move
forward and make a difference. At Zurich, we want you to share your
unique perspectives, experiences and ideas so we can grow and drive
sustainable change together. As part of a leading global
organization, Zurich North America has over 150 years of experience
managing risk and supporting resilience. Today, Zurich North
America is a leading provider of commercial property-casualty
insurance solutions and a wide range of risk management products
and services for businesses and individuals. We serve more than 25
industries, from agriculture to technology, and we insure 90% of
the Fortune 500. Our growth strategy is not limited to our
business. As an employer, we strive to provide ongoing career
development opportunities, and we foster an environment where
voices are diverse, behaviors are inclusive, actions drive equity,
and our people feel a sense of belonging. Be a part of the next
evolution of the insurance industry. Join us in building a brighter
future for our colleagues, our customers and the communities we
serve. Zurich maintains a comprehensive employee benefits package
for employees as well as eligible dependents and competitive
compensation. Please click here to learn more. As a global company,
Zurich recognizes the diversity of our workforce as an asset. We
recruit talented people from a variety of backgrounds with unique
perspectives that are truly welcome here. Taken together, diversity
and inclusion bring us closer to our common goal: exceeding our
customers' expectations. Zurich does not discriminate on the basis
of age, race, ethnicity, color, religion, sex, sexual orientation,
gender expression, national origin, disability, protected veteran
status or any other legally protected status. EOE disability/vet
Zurich does not accept unsolicited resumes from search firms or
employment agencies. Any unsolicited resume will become the
property of Zurich American Insurance. If you are a preferred
vendor, please use our Recruiting Agency Portal for resume
submission. Location(s): AM - Sioux FallsRemote Working:
HybridSchedule: Full Time Linkedin Recruiter Tag: #LI-KJ1
#LI-DIRECTOR PDN-992339d4-4f21-4486-a33c-180d2ff10e0e
Keywords: Zurich, Sioux Falls , Crop Regional Operations Manager, Executive , Sioux Falls, South Dakota
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here to apply!
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