Sales Manager I
Company: Atrium Hospitality
Location: Sioux Falls
Posted on: September 12, 2019
The Sales Manager is responsible for the direct sales revenue
generation activities and results for assigned market segment of
the hotel. Following the direction of the Director of Sales &
Marketing, and the Atrium Hospitality Standards and Procedures, the
Sales Manager will achieve the assigned goals and demonstrate a
commitment to these goals through work ethic, integrity, passion
and respect for the Company and its associates.
--- Take the necessary training and become knowledgeable of the
--- The sales manager will solicit, negotiate and confirm new and
repeat business through various efforts (lead follow up,
telemarketing, direct mail, referrals, internet prospecting, etc.)
to maximize revenues to meet/exceed individual revenue goals
(For Sales Managers with detailing responsibilities)
--- The Sales Manager will prepare and execute sales contracts,
event orders, group resumes to ensure quality product delivery and
--- The Sales Manager serve and assist in coordinating all function
details with clients to include but not limited to space
requirements, meeting times, equipment, menus, billing, etc.
--- Coordinate all details to appear on each "Banquet Event Order."
Details to coordinate may include meeting room set-up
specifications, banquet food & beverage items, audio/visual
equipment & billing details.
--- Independently develop and complete the Monthly SMART Plan,
which documents measurable goals and includes the specific action
items necessary to ensure success. Communicate progress of the
SMART Plan each week during the Weekly One on One Meeting with the
DOSM and document results at the end of the month.
--- Identify potential customers, accounts and markets, develop new
business, and cultivate existing relationships using sales
activities including Research, Prospecting, Telephone & Electronic
Communications, Outside Sales Calls, Entertainment, Site
Inspections, Trade Shows, and Networking Events, all to achieve the
assigned revenue goal.
--- Successfully navigate through the Sales Process including
Qualifying, Negotiating, Closing and Detailing Group and/or
--- Understand the customer's needs, budget and historical spend,
along with financial goals and impact to the hotel and evaluate
business opportunities to determine whether such opportunities
should be pursued by the hotel.
--- Review, evaluate and execute sales contracts with
--- Ensure systems are established and in place to respond to
customer needs within a defined response period. These may include,
but are not limited to: telephone inquiries, emails, bids,
proposals, confirmation of bookings, thank you letters, follow up
--- Develop and maintain a file and trace system to ensure all
sales call activity is defined, traced, and updated in an organized
--- Conduct and/or participate in the required company standard
meetings, including but not limited to daily stand up meeting,
daily business review, weekly sales meeting, and weekly one-on-one
with the Director of Sales.
--- Ensure the understanding and implementation of Brand Sales
initiatives, tools, and resources.
--- Local Community involvement as it benefits the hotel, via
approved memberships in organizations, community service, and
--- Understand and interpret market conditions, trends, and
competition by analyzing data, drawing conclusion on that data and
making decisions and recommendations for improvement of hotel
--- Contribute and work as a "team" member in all facets of the
--- Perform other services and duties as requested by the General
Manager. May be called upon to host functions and participate in,
or conduct sales blitz, travel and work extended hours to achieve
--- Present a clean, pleasant and professional image to project a
positive, polished appearance to staff, potential guests and
SKILLS AND QUALIFICATIONS:
--- Typing skills required as well as knowledge of software
programs including Microsoft Office and common industry sales
--- Language Skills: Ability to read and comprehend instructions,
both written and oral. Ability to effectively present information
in one on one or small group situations to customers, clients,
owners and other associates of the organization.
--- Reasoning Ability: Ability to investigate and analyze large
amounts of data drawing conclusion on that data and make decisions
and offer recommendations for improvement of hotel revenues.
Ability to apply common sense understanding to carry out
instructions furnished in written, oral or diagram form. Ability to
deal with problems involving several concrete variables in
standardized situations. Ability to think independently and use
discretion to make decision impacting the company's business
operations and finances.
--- Persuade and influence
--- Motivate, encourage and inspire
--- Creative thinking
--- Effective communication
--- Leadership skills
--- Outgoing personality
--- Problem resolution
--- Two or more years of college or a minimum of two years of hotel
experience in a sales & marketing, front office, or other
supervisory position, preferred
--- Experience Minimum 1-2 years of experience in Event Services,
Banquet, Hotel Sales, Marketing, or equivalent education and
We are an Equal Opportunity Employer and do not discriminate
against any employee or applicant for employment because of race,
color, sex, age, national origin, religion, sexual orientation,
gender identity, status as a veteran, and basis of disability or
any other federal, state or local protected class.
Keywords: Atrium Hospitality, Sioux Falls , Sales Manager I, Executive , Sioux Falls, South Dakota
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