Parts & Service Manager
Company: C&B Equipment
Location: Sioux Falls
Posted on: April 24, 2024
Job Description:
C & B Equipment, a progressive family-owned company that has
grown over 30 years to include John Deere ag, material handling and
powersports locations has an opening for a Parts & Service Manager
at our Ag & Turf location in Sioux Falls, South Dakota. This
position oversees the operations of the parts and service
department. The Parts & Service Manager will also work closely with
the Store Manager & Regional Managers to maximize profits, provide
exceptional customer service, and engage employees to be the best
in the business. Essential Duties:
- Manages service and parts operations within the dealership to
maximize profits for the dealership and optimizes Service and Parts
Department processes to ensure external and internal customer
satisfaction
- Actively sells and promotes aftermarket services and parts
- Strives for profitable growth of service labor sales, parts
sales and exercises disciplined expense control to stay within
budget developed
- Takes the lead in sharing best practices and implementing
common processes throughout the aftermarket departments and
promotes excellent customer service
- Recruits, hires, and retains key talent by maintaining
employees and individual development plans
- Assisting customers and technicians in the diagnosis of machine
problems
- Handles all customer interactions and personnel complaints in
the service and parts departments
- Enforces all safety rules and regulations
- Handles any other work-related duties assigned by Store Manager
and/or Regional Managers
- Three to five years management experience in the machinery
industry
- Proven experience driving and improving customer relations and
service
- Ability to analyze and interpret internal reports
- Excellent communication skills
- Valid driver's license and a safe driving record
- Ability to meet physical demands and duration of physical
exertion generally required to perform tasks in support of all job
functions, for example - sitting, standing, walking, lifting,
carrying, reaching, pushing, and pulling
Qualified applicants must be able to successfully complete a
pre-employment drug test and background check. C & B Equipment is a
drug-free workplace.
- Competitive pay based on your experience
- Excellent benefits including - Medical, Dental, Vision, and
Accident Insurance, Short-Term Disability, Life Insurance, 401K
with Company Match starting immediately, generous parental leave
for both moms & dads, and much more
- Progressive Paid Time Off and Paid Holidays - starting at 3
weeks of PTO in the first year
- Opportunities to grow - We love to promote within and have
excellent training programs available to prepare you on-the-job and
for your future with us
- Make an impact - You will participate in our annual Community
Impact Day where we give back to the communities where we work and
live Our goal is to improve the quality of work life by using fair
and consistent treatment and providing equal growth opportunities
for all team members. We are an equal opportunity employer as
defined by federal, state or local laws. Apply today to learn more
about this exciting opportunity at C & B!#cbjobs
Keywords: C&B Equipment, Sioux Falls , Parts & Service Manager, Hospitality & Tourism , Sioux Falls, South Dakota
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