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Coffee Shop Barista - Part Time

Company: Hy-Vee Food Stores
Location: Sioux Falls
Posted on: May 17, 2019

Job Description:

Job Title: Barista FLSA: Non-Exempt Department: Coffee Shop Revision Date: 05/2015 General Function: As a Coffee Shop Barista, this position will be responsible for reviewing and filling customer orders for the day, handling food in a safe manner and ensuring the work area is always clean and neat. Additionally you will ensure a positive company image by providing courteous, friendly, and efficient customer service to customers and team members. Reporting Relations: Accountable and Reports to: Store Director, Assistant Store Director; Managers GM, Perishables, and Store Operations, Assistant Managers, Coffee Shop Manager, Assistant Coffee Shop Manager Direct Reports: None Primary Duties and Responsibilities: - Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store. - Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store. - Makes an effort to learn customers' names and to address them by name whenever possible. - Assists customers by: (examples include) * escorting them to the products they're looking for * securing products that are out of reach * loading or unloading heavy items * making note of and passing along customer suggestions or requests * performing other tasks in every way possible to enhance the shopping experience. - Answers the telephone promptly when called upon, and provides friendly, helpful service to customers who call including taking customer orders. - Takes customer orders at the counter. - Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment. - Handles food in a safe manner and ensures the work area is always clean and neat. - Reviews the status and appearance of the food for freshness. - Ensures that an adequate food supply is ready and on hand and develops or follows a production list. - Anticipates product needs for the department on a daily basis - Prepares and replenishes product as necessary. - Checks in product, puts product away, and may review invoices. - Runs the department registers and receives payment, makes change, etc., where applicable. - Removes trash in a timely manner. - Maintains strict adherence to department and company guidelines related to personal hygiene and dress. - Adheres to company policies and individual store guidelines. - Reports to work when scheduled and on time Secondary Duties and Responsibilities: - Washes dishes as necessary. - Orders product and supplies as necessary. - Prices products for customers as necessary. - Assists in other areas of store as needed. - Performs other job related duties and special projects as required. Education and Experience: Less than high school or equivalent experience and six months or less of similar or related work experience. Physical Requirements: - Must be able to physically perform medium work: exerting up to 50 pounds of force occasionally, 20 pounds of force frequently, and 10 pounds of force constantly to move objects. - Visual requirements include clarity of vision at a distance of more than 20 inches and less than 20 feet with our without correction, color vision, depth perception and field of vision. - Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, and repetitive motions. Knowledge, Skills, Abilities and Worker Characteristics: - Must have the ability to carry out detailed but uninvolved written or verbal instructions; deal with a few concrete variables. - Ability to do simple addition and subtraction; copying figures, counting and recording. - Possess the ability to understand and follow verbal or demonstrated instructions; write identifying information; request supplies orally or in writing. Working Conditions: The duties for this position are normally conducted in a store environment. There is significant pressure to meet deadlines and handle multiple priorities. There is exposure to noise, equipment movement hazards, cleaning chemicals/solvents, and possible electrical shock and temperature extremes. Equipment Used to Perform Job: Standard tools and equipment used in a coffee shop environment including disposal, trash compactor, dishwasher, register system, ice machines, pop machine, scales, and knives. Contacts: Has daily contact with the general public and customers. Has contact with federal/state governmental or regulatory agencies regarding inspections.

Keywords: Hy-Vee Food Stores, Sioux Falls , Coffee Shop Barista - Part Time, Hospitality & Tourism , Sioux Falls, South Dakota

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