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Customer Service Coordinator

Company: The Job Window
Location: Sioux Falls
Posted on: July 14, 2019

Job Description:

Would you like to work for a global company that is dedicated to personal career growth?

The Job Window's client is a leading marketing firm in Sioux Falls. Our client's firm is a diversified group, supplying marketing services to a vast array of innovative products and services throughout the nation.

Because of our client's unique business model, they are experiencing exponential growth. Do you have a passion for delivering best in class customer service? Our client has a permanent full time opening for a customer service oriented individual to join them as a Customer Service Coordinator at their office in Sioux Falls

Our client knows that the greatest strength of their company is their people, a team of remarkably talented, vibrant and competitive individuals. Quick to act and passionate to win, their team continuously drives the company's growth, which in turn continuously provides individual career growth. This formula for success is entrenched in their company culture, where innovation is encouraged, talent and teamwork are celebrated and where results and success are rewarded.

As a Customer Service Coordinator, you will play an integral role in managing customer expectations during in-store retail marketing campaigns.

The Customer Service Coordinator Role:





  • Deliver best in class service to our customers through prompt and friendly service during all stages of our client's in-store retail marketing campaigns.



  • Communicate effectively and efficiently with customers, demonstrating care and urgency.



  • Take action and be resolution-oriented to answer customer questions and solve customer issues in order to close sales.



  • Process customer contracts for completeness and accuracy.



  • Review pipeline sales and meet cycle time expectations.



  • Foster and develop collaborative relationships with customers and team members alike.



  • Other duties as assigned.

    Qualifications of the Customer Service Role:





    • 1-2 years of customer service, retail customer service, marketing, retail marketing, sales, or retail sales experience an asset but not required.



    • A passion for delivering exceptional customer service.



    • Excellent listening skills and a caring attitude.



    • Detail-oriented, well organized, and able to multi-task.



    • Ability to work both independently with minimal supervision and collaboratively in a team.



    • Technology savvy and a working knowledge of Microsoft Word and Excel.



    • Excellent written and verbal communication skills.

      Apply today! Reply to this ad with a copy of your resume for consideration.

      Customer Service Coordinator, Customer Support Associate, Customer Service, Customer Support, Customer Support Representative, Customer Service Representative, Customer Relations, Sales, Retail Sales.

Keywords: The Job Window, Sioux Falls , Customer Service Coordinator, Hospitality & Tourism , Sioux Falls, South Dakota

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