Banking Recovery Specialist - Full time - $19-$25/hr
Company: Levo Federal Credit Union
Location: Sioux Falls
Posted on: May 3, 2024
Job Description:
We take the mystery out of money and provide resources that make
the journey easier for our members. Supporting our members through
all phases of life means being there when things get tough and
finding solutions to help them reach their financial goals. As the
Recovery Specialist 1, you will work with our members during the
collections process by providing resources and developing solutions
to serve our members and protect the credit union.
Recovery Specialist 1 Essential Duties Include:
- Monitor and follow up on delinquent and overdrawn accounts to
cure loan delinquency and restore depository accounts to a positive
status.
- Assisted with various service functions for members, including
verifying paid-off loans, preparing payoff documentation, and
releasing collateral. Proof and preserve collateral information
related to lien notations, UCC filing maintenance, and missing
titles. Collateral Protection Insurance: monitor, track, and
report.
- Ensure all guarantors/co-makers are notified when loan accounts
they are responsible for default and work with them to bring them
current.
- Develop an excellent working knowledge of all payment options
and how to resolve related problems, such as all payrolls, PAD
options, APGs, etc.
- Research members' claims of error-related delinquency and
assist with corrections.
- Create a complete, accurate, and detailed collection log of all
member contacts in collection software.
- Complete necessary research on delinquent account holders,
including retrieving new credit bureau data, current employment
information, and skip tracing.
- Assist with any collateral recovery issues as needed or
requested, i.e., transport, removal of personal property, repair
recommendations, etc.
- Assist with Allowance for Loan Loss and charge-off
recommendations.
- Recommend when collateral recovery efforts or any other action
is necessary to protect the interests of the Credit Union.
- Assist and prepare legal documents, such as repossession
titles, small claims dockets, bankruptcy and reaffirmation
agreement information, etc.Levo expresses the uplift you get from
being an important part of something bigger than yourself. Being a
part of Levo means being a part of an organization where people
matter - not just their money. What we do daily makes a difference
in the lives of others and the community we love: offering
financial tools and services that fit modern life, providing expert
advice, and listening and helping members chart their next
steps.
The best thing an employer can do is give you the support you need
to succeed. Working for Levo allows you to develop personally,
professionally, and financially in an inviting, friendly, and fun
environment. Excellent benefits include health, vision, dental,
paid time off, paid holidays and great daytime hours, a pension
plan, a 401(k) option, volunteer hours, and many more!
Full-time role, Monday - Friday, 8:30 a.m. until 5:30 p.m. This is
not a remote opportunity. Pay range is $19.00 to $25.00 per hour,
depending on experience.
Requirements
Recovery Specialist 1 Skills & Abilities:
- Must demonstrate the ability to manage difficult or emotional
member situations.
- Must be able to prioritize and plan work activities, work
cooperatively, and display a commitment to excellence.
- Must possess advanced knowledge of the following computer
software: Contact Management Systems, Microsoft Word, Microsoft
Excel, and Outlook.Recovery Specialist 1 Education and Experience:
High school diploma or general education degree (GED); one year to
three years of similar related experience; or equivalent
combination of education, training, and experience.
We are an equal-opportunity employer. All qualified applicants will
receive consideration for employment without regard to age, race,
color, religion, sex, sexual orientation, gender identity, national
origin, or protected veteran status and will not be discriminated
against based on disability. Associated topics: collections
officer, loan, loan collections, loan collections officer,
mortgage, mortgage clerk, mortgage process, process, verify,
verification
Keywords: Levo Federal Credit Union, Sioux Falls , Banking Recovery Specialist - Full time - $19-$25/hr, Human Resources , Sioux Falls, South Dakota
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