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Telecommunications Systems Analyst

Company: Procom Services
Location: Toronto
Posted on: April 8, 2021

Job Description:

Contract - 12 Months - 30 March 2021 - Toronto, ON Canada On behalf of our client in the Government Services Sector, PROCOM is looking for a Telecommunications Systems Analyst. Telecommunications Systems Analyst - Job Description

  • This role will support multiple deployment project managers and provide:
  • Expert engineering and technical guidance on mobile radio and communication technologies, IT architecture, and integrated solutions for client and business requirements, including
  • Reviewing site design packages prepared by the vendor that identify how sites (client offices, dispatch centres, or even tower sites) are being designed and built. These design packages are critical in facilitating the successful deployment of the equipment.
  • Providing technical scrutiny and ensure contractual compliance where applicable.
  • Identifying technical challenges with the designs or any discrepancies to approved implementation patterns.
  • Supporting collaborative reviews between the Supplier and Partners of these site design packages and diagrams.
  • Providing subject matter expertise with respect to programming and configuration of radio subscriber units and consoles.
  • Reviewing independently and with stakeholders predicted coverage maps and testing templates prior to the execution of any field work.
  • Participating in delivered audio quality tests occurring within the province of various radio systems being implemented including within hospitals, casinos, and targeted communities.
  • Participating in functional acceptance testing and oversight as required of the Suppliers implementation work.
  • Attending partner sites as required in support of deployment activities.
  • Developing and maintaining documentation which supports any deployment work.
  • Liaison with all key stakeholders to ensure the understanding of the build and transition priorities and complexities including
  • Preparation of technical presentations outlining any risks, issues, and resolution opportunities tied to a deployment (vehicle installs, building installs, etc.).
  • Ensuring the network design provided by the supplier meets the requirements as set out in the agreement with the supplier
  • Working with the Supplier to integrate the radio network with the associated network infrastructure and Communication Centre technologies.
  • Attending site locations and areas identified with issues
  • Designing radio frequency templates for radios to designate specific radio channels used by front-line personnel to ensure frequency conflict is avoided
  • Researching technical problems, determine solutions and make recommendations to supervisors and users
  • Providing assistance, when requested, to research technical problems, determine solutions and make recommendations to supervisors and users Telecommunications Systems Analyst - Mandatory Skills
    • Demonstrated knowledge of telecommunications technology and its application in public safety and emergency service environments
    • Advanced knowledge of telecommunication systems design, practices and operation including circuit and IP based land mobile radio systems, microwave and satellite
    • Demonstrated experience reviewing and validating network design to meet defined service level metrics including availability, reliability and coverage; demonstrated experience ensuring compliance with contractual performance metrics and meeting the needs of public safety clients
    • P25 Digital Radio systems including their supporting services such as encryption, key management, over the air programming, etc.
    • P25 Subscriber Units (mobiles, portables, vehicle repeaters)
    • Trunked and conventional radio network design
    • Dispatch communication consoles including ancillary components such as voice recording and CAD
    • Preparing and review Network Coverage predictions
    • Line of sight microwave design
    • Radio site design including backup power and generator systems
    • Overall radio communications systems and latest trends including Radio propagation, RF, wireless or broadband/LTE, etc.
    • Advanced knowledge of industry standards (e.g., LMR Digital Open Standards, APCO25, TETRA, NXDN, DMR) to provide strategic technical advice, including systems analysis, design, development, testing and implementation methods, tools and techniques, technology data, and networking techniques
    • Experience working with both the business users and IT teams
    • Experience creating various levels of reports (e.g., executive, summary, status, etc.)
    • Knowledge of MS Office software programs used in system operations and for the preparation of reports, spreadsheets and presentations.
    • Ability to assess operational, technical and administrative needs, estimate costs, monitor financial performance and productivity
    • Experience of developing options to ensure that site designs are consistent with contractual terms
    • Skills to identify, address and resolve sensitive and contentious client service, operational and technical issues
    • Skills to identify risks and develop mitigation strategies
    • Demonstrated ability to work to a schedule and plan and coordinate with project management functions to monitor and status report
    • Work in conjunction with internal IT staff and external vendors to troubleshoot and resolve issues
    • Ability to create and maintain documentation
    • Ability to develop and perform training related to operational monitoring and initial trouble analysis.
    • Excellent analytical, problem-solving, and decision-making skills; verbal and written communication skills
    • Strong communication and interpersonal skills to negotiate, collaborate, document and achieve approvals from a wide variety of decision makers
    • A team player with the ability to coordinate multiple tasks with competing priorities and strict deadlines
    • Experience reviewing and ensuring submitted documentation is complete and accurate
    • Demonstrated experience communicating with clients and vendors
    • Excellent facilitation skills, Interpersonal and consultative skills
    • A team player with a track record for meeting deadlines
    • Experience working on IT projects that are Radio and/or network infrastructure related.
    • Strong experience of working on Public Safety Radio/telecom domain
    • Demonstrated experience with working with multiple stakeholders in a broader public sector (BPS) environment
    • Experience with projects involving network design, civil structures, user equipment distribution and operations
    • Experience with projects involving large numbers of users (over 30,000), meeting their business requirements, training and communications needs etc. Telecommunications Systems Analyst - Nice to Have Skills
      • Experience with the Public Safety agencies and its stakeholder would be an asset
      • Experience with the projects related to 24x7 critical environments and operations would be an asset Telecommunications Systems Analyst - Assignment Start Date ASAP - 12 months to start Telecommunications Systems Analyst - Assignment Location Procom is one of North America's leading providers of Staffing and Contract Workforce Services. Procom is always looking for the best and brightest talent to join our Clients' project teams.

Keywords: Procom Services, Sioux Falls , Telecommunications Systems Analyst, IT / Software / Systems , Toronto, South Dakota

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