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Operations Processor 2

Company: Wells Fargo
Location: Sioux Falls
Posted on: March 25, 2020

Job Description:

Job DescriptionImportant Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as Personal Cell or Cellular in the contact information of your application.

At Wells Fargo, we want to satisfy our customers financial needs and help them succeed financially. Were looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where youll feel valued and inspired to contribute your unique skills and experience.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

The Deposit Documentation Review (DDR) Group is seeking to fill an Operations Processor 2 Position.

Successful candidates can work well in a fast paced, quality oriented work environment, performing account maintenance in online systems. Operations Processor 2 will perform a variety of moderately complex to complex operational tasks. Takes accountability for entire process from receipt of work to resolution and closure. Tasks require coordination of information among various operational areas and customers. Uses multiple online systems.

Duties may include:


  • Receiving and reviewing incoming work, contacting appropriate resources as needed;
  • Entering transactions into systems, verifying accuracy;
  • Resolving complex customer issues using multiple resources and records;
  • Preparing, editing, distributing, and/or correcting specialized and/or complex documents.
  • Works under general supervision following established procedures.
  • Exercises some judgment within guidelines.
  • Acts as escalation point for less senior processors for complex issues or transactions, providing training as needed.

    Hour of operations are 7:00am - 5:00pm CST Monday through Friday, schedule will be any 8 hour shift during the hours of operation. Schedule is subject to change based on business need and overtime may be required.Required Qualifications


    • 1+ year of operations experience demonstrated through work or military experience


      Desired Qualifications


      • Strong analytical skills with high attention to detail and accuracy
      • Good verbal, written, and interpersonal communication skills
      • Basic Microsoft Office skills
      • Ability to navigate multiple computer systems, applications, and utilize search tools to find information
      • 10-key numerical data entry experience
      • Strong organizational, multi-tasking, and prioritizing skills
      • Solid problem solving skills
      • Strong analytical skills with high attention to detail and accuracy
      • Ability to execute in a fast paced, high demand, environment while balancing multiple priorities


        Other Desired Qualifications


        • Ability to sit for long periods of time
        • PC experience


          Salary InformationThe salary range displayed below is based on a Full-time 40 hour a week schedule.

          SD-Sioux Falls: Min: $31,200 Mid: $34,700Street AddressSD-Sioux Falls: 3401 N 4th Ave - Sioux Falls, SDDisclaimerAll offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

          Relevant military experience is considered for veterans and transitioning service men and women.

          Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Keywords: Wells Fargo, Sioux Falls , Operations Processor 2, Other , Sioux Falls, South Dakota

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