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Switchboard Operator

Company: Sanford Health
Location: Sioux Falls
Posted on: January 12, 2021

Job Description:

Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We're proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint.See yourself at Sanford!Facility: East Patient Building Location: Sioux Falls, SD Address: 1305 W 18th St, Sioux Falls, SD 57105, USA Shift: Varies Job Schedule: PRN Weekly Hours: VariesJob SummaryOperates switchboard console in order to relay incoming, outgoing, and inter-office telephone calls. Performs various communication functions and other duties i.e. pocket pager system, special needs phones. Operates on-call schedule for appropriate areas. Monitors various security and alarm panels and coordinates and launches all emergency calls and codes to the appropriate teams. Informs appropriate authorities of malfunctioning equipment. May be required to monitor, sort and deliver incoming mail. Works with all age groups when answering the switchboard. Operators must be able to communicate effectively with a wide variety of people and different age groups. Operators must be tactful and persistent, but have the ability to remain patient and calm. Must be able to make quick decisions and remain emotionally stable during crisis situations. Operators must have a clear and pleasant voice. Normal eye sight and hearing is essential. Legible writing, intermediate keyboarding and computer skills, and accuracy are important. Punctual and regular attendance is essential.Department DetailsThis job will be working as a scheduled PRN Switchboard Operator. These hours allow the flexibility of picking up additional shifts when available at a variety of times in a 24/7 department.QualificationsHigh school diploma or equivalent preferred.Must have at least one year of applicable experience. Two years previous customer service experience is preferred.BenefitsSanford Health offers an attractive benefits package for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, sick leave and paid time off. To review your benefit eligibility, visit https://sanfordhealth.jobs/benefits .Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-673-0854 or send an email to talent@sanfordhealth.org .Sanford Health has a Drug Free Workplace Policy. An accepted offer will require a drug screen and pre-employment background screening as a condition of employment.Job Function: Administrative Support Req Number: R-37259 Featured: No

Keywords: Sanford Health, Sioux Falls , Switchboard Operator, Other , Sioux Falls, South Dakota

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