Senior Level Customer Service Representative

Company: Aerotek
Location: Sioux Falls
Posted on: January 12, 2021

Job Description:

Description:This position assists with fielding calls from insurance adjusters who have already received the recommended value and comparable data. We do need them to really understand the methodology behind how we value vehicles in order to be able to explain to the adjuster that based upon the comparative data the value is accurate or if it needs to be looked at again. This is a call center environment speaking with insurance companies to find out the value of a car after an accident. There are constant calls coming in with an average of 100+ calls per day. Will be working on a computer going to various screens inputting data given by the insurance company to find the final total of the car. Customer service is the number one priority, all calls are business to business calls no selling or having to deal with angry customers.Skills:communication, call center, data entry, customer service, Analytical Skill, DetailTop Skills Details:customer service, communication, data entryAdditional Skills & Qualifications:MUST HAVES: Someone who has been in a call center environment previously for at least 2 years. Needs good work history and cant have had more than 3 jobs in 1 year. Candidates must have internet at home since this is a work from home positionExperience Level:Intermediate LevelAbout Aerotek:We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing-- Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Keywords: Aerotek, Sioux Falls , Senior Level Customer Service Representative, Other , Sioux Falls, South Dakota