Enterprise Cloud Engineer I
Company: Wellmark Blue Cross & Blue Shield
Location: Sioux Falls
Posted on: June 9, 2021
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Job Description:
Job Summary About the Career: The Enterprise Cloud Engineer I is responsible
for ensuring cloud environments are properly maintained including
initial incident response for services and products, patching,
security remediation and documentation. In this role, you will
build, manage and troubleshoot services and platforms in support of
cloud services. You will execute system changes, while configuring,
monitoring and testing system performance and capacity. And you
will maximize system availability and transparency for customers by
providing stable and reliable services and platforms, that promote
and enhance Wellmark's ability to deliver products and services on
a 24 x 7 schedule. Our Ideal Candidate: Your experience is primarily within linux.
You have a knack for finding opportunities for automation. You have
experience or interested in automating solutions at scale (ansible
experience a plus). While you do not mind working independently,
you have an interest in growing your communication and
interpersonal relationship building skills to collaborate across
engineering and security teams or other cross-functional teams
within IT. Why Wellmark Technology? At a time when technology is creating
new business models, disrupting industries and creating valuable
experiences for consumers, our role as technology team members must
elevate an organization through innovative transformation,
modernized technology and delivery of new business strategies,
including an aim to continuously evolve and enhance the customer
experience. At Wellmark, our technology transformation program is
called Ascend and is led by our empowered technology leaders and
team members. Together, we are leaning into the future, owning the
outcome and working together to transform how we work and what
innovative solutions we deliver. Qualifications Required: Availability for rotating on call (typically low call volume),
as well as a rotation of maintenance weekends will be included with
this role. Additional information will be provided in the interview
process. Preferred: JOB ACCOUNTABILITIES a. Responsible for initial troubleshooting and issue resolution
for multiple applications/systems. Will work with Cloud Engineers,
Developers, Security and other appropriate stakeholders as part of
issue resolution.b. Utilize existing patterns to build, test and
install services and platforms to support overall stability in
compliance with technology standards perform maintenance and
upgrades as directed.c. Perform system support and maintenance
including oncall as needed.Will work under established technology
policies, standards and guidelines and as needed, execute ad hoc
commands.d. Ensure systems availability and performance. Inform
Leadership and/or Engineering peers of systems health and create
incidents for remediation.e. Ensure adequate system capacity to
support business functions.Will review and analyze patterns within
systems to proactively inform leadership and/or Engineering peers
of recommended changes as needed.f. Coordinate existing documented
work for Wellmark's offshore cloud support team, if applicable.g.
Ensure team documentation e.g. process, runbooks, diagrams etc. is
kept up to date and accurate. Participate in peer reviews part of
standard quality assurance practice.h. Maintain compliance with all
applicable legal, regulatory, licensing, governance, and
contractual requirements by helping to establish and monitor
effective processes and procedures. Stay up to date with technology
policies and procedures including updates for non-enterprise level
systems, team processes and diagrams.i. Other duties as
assigned.
Keywords: Wellmark Blue Cross & Blue Shield, Sioux Falls , Enterprise Cloud Engineer I, Other , Sioux Falls, South Dakota
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