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Customer Service Representative

Company: Glass Doctor Norcross
Location: Sioux Falls
Posted on: June 10, 2021

Job Description:

We specialize in all things glass. Established in 1962 with one shop in Seattle, Wash., today Glass Doctor offers quick and affordable glass services to business, home, and auto owners at more than 270 locations across the United States and Canada. Our team of qualified experts lives our code of values of Respect, Integrity, and Customer Focus while having fun in the process We hire reliable, friendly, and customer service-focused glass professionals and office staff who are dedicated to creating a delightful customer experience. As Inside Sales and Customer Service Representative, you are a key member of the team and represent Glass Doctor on sales and support calls. You are responsible for proactively generating sales as well as handling service requests and customer complaints. Exemplifying our code of values, you show respect and courtesy to all customers and employees. This position is for you if you are self-motivated, energetic, and results oriented with a high level of work intensity and a bias for action. You are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day day-to-day basis. Specific Responsibilities: Receive incoming calls in professional and courteous manner Perform marketing and sales functions to sell additional work and earn business Complete work orders and return customer calls Perform other duties as needed which may include cross-training in related positions Job Requirements: Great phone handling skills Multi-Tasker Prior experience in the auto and/or flat glass industry is a plus but not required Computer literate, with working knowledge of work processing, business software and spreadsheet applications Proficiency to navigate tablet based technology Excellent communication skills Good organizational and time management skills Professional appearance and personality Benefits: Vacation Time first full year of employment, health insurance after 90 days, yearly bonus, Monday-Friday 8:00am-5:00pm, Casual/Fun work environment, 401K after first full year, Family Owned and Operated. Stop in at 601 E Benson Rd to fill out an application Contact Pamela 605-360-8508 if any questions. Around here, we're not just glass experts. We're skilled craftsmen. Makers. Doers. Problem solvers. We're helping our customers make their homes the best they can be, and their cars as safe as possible. Come join a brand rich in tradition, big on collaboration and learning. A place where your ideas and expertise are valued above all. After all, without your vision, our customers couldn't achieve their own.

Keywords: Glass Doctor Norcross, Sioux Falls , Customer Service Representative, Other , Sioux Falls, South Dakota

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