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Escrow Services Supervisor

Company: Stewart Title of Minnesota
Location: Sioux Falls
Posted on: June 10, 2021

Job Description:

When you work at Stewart, you're part of a global real-estate services company that helps make the dream of property ownership a reality around the world. Whether we're providing residential and commercial title insurance, closing and settlement services or specialized offerings for the mortgage industry, we deliver comprehensive service, deep expertise and innovative customer solutions by way of our direct operations, network of Stewart Trusted Providers and family of companies. Join our team and discover how Stewart Information Services Company (NYSE-STC) impacts lives for the better. We do more than offer broad-scale real-estate services and solutions; we provide the security for building communities and dreams.

More information can be found at http://www.stewart.com, subscribe to the Stewart blog at http://blog.stewart.com or follow Stewart on Twitter @stewarttitleco.

Job Summary:

The Escrow Services Supervisor is responsible for the daily activities of the Escrow Department while performing the duties of a production position.

Job Roles:

  • Supervises the daily activates of the Escrow Department
  • Initiates and sustains relationships with customers
  • Responsible for managing a portfolio of complex and large dollar escrow customers
  • Manages the entire real estate closing process, including compliance with real estate contracts, lender instructions, title requirements, company requirements, and other written instructions.
  • Collaborates with title department to resolve title issues. Exercises appropriate judgment to identify potential legal and operating risks. Escalates to management as appropriate.
  • May lead and direct the work of others
  • Is a working Escrow Supervisor, about 70% production work, and 30% managing
  • Complies with regulatory requirements by adhering, and enforcing adherence, to requirements
  • In charge of the customer service satisfaction of customers
  • Acts as a central point of contact for escrow employees
  • Answers questions and provides guidance regarding products, services, policies, or specific transactions
  • Handles complex or escalated issues from staff
  • May research and address inquiries regarding specific transactions

Role Specific Knowledge

  • Knowledge of commonly-used concepts, practices, and procedures within the title industry
  • Relies on judgment to plan and accomplish goals
  • Good decision maker and communicator
  • Able to multitask
  • Excellent communication skills, both verbal and written as well as organizational skills
  • Knowledge of Word, Excel, AIM and SureClose
  • Ability to be a leader and take charge of situations that may arise

Education, Licensure, and Experience:

  • Completion of an High School diploma
  • Minimum of 5 years of experience in Title Industry which includes experience in Escrow Production Role.
  • Licensed escrow officer, if applicable in state

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Stewart Employees

Stewart employees should access Careers through the Stewart Point internal jobs database.

Equal Employment Opportunity Employer

Stewart is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact us via email at careers@stewart.com.

Keywords: Stewart Title of Minnesota, Sioux Falls , Escrow Services Supervisor, Other , Sioux Falls, South Dakota

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