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Collections Associate

Company: First PREMIER Bank
Location: Sioux Falls
Posted on: June 11, 2021

Job Description:

First PREMIER Bank is looking for a Collections Associate to join our team! The Collections Associate will collect loan customer payments via telephone and correspondence as well as resolve any customer inquiries regarding delinquencies. We support a promotion-from-within philosophy for strong performers! Compensation and Schedule Starting wage is determined based on prior work experiences. Full-time Hours: Monday - Friday 8:00 a.m. - 5:00 p.m. Training Schedule: Paid on-the-job training! Essential Duties and Responsibilities Collect on delinquent customer loans. Identify, call and correspond with delinquent loan customer accounts to make acceptable payment arrangements. Identify and use all appropriate and available information to contact the customer on their delinquent account. Perform appropriate database account maintenance. (Notating account updates/information.) Perform follow-up on arrangements and promise to pays. Perform payment processing when payments are received. Answer and resolve customer inquiries. Identify bankruptcies, repossessions and foreclosures processes Conduct tasks in a manner that complies with all consumer protection regulations and treats consumers fairly. Skills and Qualifications Must possess basic understanding of bank loan system. Must have excellent oral and written communication skills, and an ability to negotiate customer arrangements. Must have excellent organizational and time management skills, and possess the ability to quickly and objectively identify problem loan situations and to effectively resolve those situations through solid work out/payment arrangements. Culture and Benefits At First PREMIER Bank and PREMIER Bankcard, we've created a culture that emphasizes personal success, respect, health and wellness, fun and giving back. This is an environment where you will be rewarded, valued and celebrated for your hard work. We provide our employees a robust and expanded package of health benefits, incentives, growth and career advancement opportunities and some pretty epic partiesfrom concerts by big-name artists to giving away cars. We believe in investing in our employees, their families and our communities. Were Investing in You Full medical benefits for 20+ hours/week. Medical plans and contributions to spending accounts with free dental, vision, EAP, life, AD, company match 401(k), long and short-term disability plans Generous time off plans including PTO, Sick Pay, and Bonus Days 401(k) Dollar-for-dollar match up to 5% of total compensation, 100% employee-owned Growth plans which will provide the opportunity to receive an hourly wage increase PREMIER Wellness Program Special discounts and pre-sell offers for Denny Sanford PREMIER Center events Paid community volunteer hours Special employee parties and incentives Application Process To ensure timely communication during the application process, please ensure that the "My Presence" portion of your profile is kept current. This should include your most recent phone number and email address. Additionally, please upload any relevant documentation, such as a cover letter and resume. Initial contact will be made via email. Please check your email regularly for any updates or sign in at /careers to view any status changes. Neither First PREMIER Bank nor PREMIER Bankcard, LLC discriminates in hiring or employment on the basis of race, color, religion, gender, national origin, age, disability, protected veteran status, or status within any other protected group.

Keywords: First PREMIER Bank, Sioux Falls , Collections Associate, Other , Sioux Falls, South Dakota

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