What you will do
Under minimal supervision, conducts preventive maintenance,
repair, installation, and commissioning and general servicing of
systems (including detailed troubleshooting of systems).
Responsible for high levels of customer satisfaction through
direct, on site, customer interface. With a high level of complete
technical competence, mentors control technicians, service
technician and mechanical technicians on building automation
activities. Properly completes required project and service
documentation. Role will cover Sioux City, IA and Vermillion, SD
How you will do it
Diagnoses and repairs complex control systems malfunctions
requiring extensive knowledge of a variety of electronic or digital
controls systems and ability to test and write modifications in
multiple languages of systems software.
Consults with the customer through data gathered and site
assessments. Provides field proposals for retrofits, upgrades and
or enhancements to existing equipment. Assists sales by providing
technical recommendations for sales leads.
Manages assigned work to meet professional and efficient
execution of time and customer satisfaction. Reports problems or
changes to management immediately. Interfaces with branch manager,
service manager, service project manager or subcontractors on
projects to coordinate activities as required in an ethical and
Provides sketches of field changes and discrepancies for
engineering corrections and drawings. May assist with job layouts
and bid proposals.
Communicates with customer upon arrival and before leaving the
work site. Ensures high levels of customer satisfaction. Meets
regularly with customer to become familiar with operating problems.
Keeps customer informed on the nature of service provided,
outstanding issues and recommends system enhancements, upgrades,
and or replacement. Promotes the sale of add-on work.
Adheres to all Johnson Controls and customer safety standards.
Provides safety leadership and instruction to all controls
technicians in the branch. Provides safety awareness while working
onsite with Johnson Controls subcontractors.
Trains the customer in control systems operations. Delivers
manuals and documentation to the customer for training needs as
Provides mentorship for certification of Controls Technicians
and Service Technicians on complex building automation systems.
Coaches, supports and trains mechanical workforce on non-complex,
Compiles job documentation, such as certificate of completion,
customer training form, training certificates and punch lists.
- Conducts extensive self study(reading, research and practice)
to improve and maintain technical proficiency in company's product
lines. Completes certifications as required by the company.
- Other duties related to the installing, commissioning and
servicing of building controls and facilities management systems
and energy management systems, as assigned.
- Assists in the design and configuration of building control
systems as defined by the contract documents. Creates flow
diagrams, sequence of operations, bill of material, network layouts
and electrical schematics as required.
- Assists in the development and testing of software programs
necessary to operate the system per the intent of the project
- Compiles and/or completes project as-built and close-out
- Assists in the coordination and creation of necessary drawings
and equipment schedules for submittals and installation.
- Selects, orders, and tracks the delivery of materials for
assigned projects. Coordinates factory-mounting processes to meet
factory and project schedule.
- Assists in the loading and commissioning of all system and
network-level controllers as required. Assists in validation of
complete system functionality and troubleshoots problems with
subcontractors and other trades to ensure proper operation.
- May provide field change information to the project team for
the creation of as-built drawings and software.
- Keeps management and JCI contractor or customer informed of job
progress and issues.
- Assists in performing site-specific training for owner /
operator on the total building control system.
- Participates in release meeting with project field team.
What we look for
Vocational School four year program graduate or an Associates
degree in electronics, mechanical systems, computer technology, air
conditioning or similar field.
Degree may be offset by two years experience in servicing
electronic and or mechanical systems.
Seven to ten years of increasingly responsible experience in
installing and servicing electronic control and HVAC equipment.
Ability to coordinate the work of others on multiple job
Effective interpersonal skills to represent the company to
customers and other outside contacts in an ethical and professional
Possesses the ability to explain technical information to
technical and non-technical people.
Must have experience in writing as well as demonstrated
understanding of computer programs and software applications as
related to the HVAC Industry.
Demonstrated knowledge of the construction or HVAC industry.
Demonstrated knowledge of control theory, automatic temperature
controls, building automation systems and other building
Demonstrated experience in the integration of low voltage
building sub-systems using various industry protocols (i.e. LON,
Bac Net, N2, Mod bus, etc).
Demonstrated advanced computer skills required, and computer
-related drafting tools.
Must have experience with Johnson Controls current and legacy
control products and systems.
Johnson Controls is an equal employment opportunity and
affirmative action employer and all qualified applicants will
receive consideration for employment without regard to race, color,
religion, sex, national origin, age, protected veteran status,
status as a qualified individual with a disability, or any other
characteristic protected by law. For more information, please view
EEO is the Law. If you are an individual with a disability and you
require an accommodation during the application process, please