A Surety role and under close supervision learns underwriting
practices by participating in formal or on-the-job training for a
specified period of time.
Essential Duties & Responsibilities
Performs a combination of duties in accordance with departmental
Reviews insurance applications and documentation to determine if
the applicant is an acceptable risk in accordance with company
guidelines and standards.
Recommends appropriate pricing and coverage modifications or
enhancements for risks after complete analysis and consideration of
applicant documentation business factors and competitive
Prepares written communications on adverse underwriting
decisions rate appeals underwriting requirements status and
declinations. Verbally notifies agents of decisions where
appropriate in order to ensure clear understanding of decisions
Uses available underwriting systems and modeling tools; updates
the underwriting systems by documenting pertinent information
relative to the underwriting requirements status and final
Prepares quotes and answers questions from agencies and internal
or external customers escalating issues to management as necessary.
Negotiates with agents to reach positive and profitable
Carries out responsibilities consistently dependably and
Makes field visits to Agent and Broker offices to build
relationship and better understand territory and market nuances;
accompanies Risk Control on visits to insureds or prospective
insureds to better understand risk control assessments relating to
risk exposure and control.
Interacts with Claim personnel on issues relating to specific
claims and other internal customers such as legal and actuarial
concerning the insurability of prospective risks and continued
Develops a working knowledge of product language across all CNA
business units underwriting practices policies and guidelines.
Develops a full working knowledge of all relevant CNA
May perform additional duties as assigned.
Supervisor or Manager
Skills Knowledge & Abilities
Strong desire to develop knowledge and understanding of
Strong verbal and written communication skills with the ability
to develop positive business relationships.
Strong ability to identify analyze and solve problems as well as
the ability to learn rapidly and adapt quickly to change.
Ability to work independently.
Developing decision-making skills.
- Knowledge of Microsoft Office Suite as well as other
business-related software. 7. Demonstrated leadership skills.
Education & Experience
Bachelor's degree preferred or equivalent experience.
- Based on product line successful completion of required exams
or work towards certification may be required.