Sanford Health is one of the largest and fastest-growing
not-for-profit health systems in the United States. We're proud to
offer many development and advancement opportunities to our nearly
50,000 members of the Sanford Family who are dedicated to the work
of health and healing across our broad footprint.
Create Your Career With Us!
Facility: Surgical Tower
Location: Sioux Falls, SD
Address: 1500 W 22nd St, Sioux Falls, SD 57105, USA
Job Schedule: Full time
Weekly Hours: 40.00
Very relaxed office, downtime between phone calls, relaxed dress
code (loosely business casual), talking to a variety of people all
day long, knowing you a helping our patients get care they
The Senior Patient Access Representative serves as a liaison
between patients, families, physicians and medical support staff.
Specific duties vary by location and may include the following:
Collaborates with multi-disciplinary team to ensure medical
services are appropriately scheduled for patient. Requires depth of
knowledge of service line to proficiently review procedure/surgery
orders, as well as appropriately schedule all necessary resources
to perform the procedure/surgery. Responsible for resource
management and resolving conflicts. Serves as a liaison between
provider and supporting providers. Manages provider schedules.
May collaborate with patients and providers to demonstrate
medical necessity to insurance companies and obtain required prior
authorization. May perform registration duties and work the front
desk. May train and mentor new employees. May serve as an
electronic medical record (EMR) super user.
Displays professionalism and promotes an atmosphere of mutual
respect and cooperation. Must be able to work independently, as
well as part of a team. Must always maintain confidentiality of
sensitive information. Uses problem solving and critical thinking
skills to resolve issues and seeks guidance from leadership when
appropriate. Must demonstrate proficiency in computer skills and
use of multi-line telephone.
High School graduation or GED is required; post-secondary
Previous medical office experience preferred. Prior electronic
medical records (EMR) experience is preferred. Must have knowledge
of medical terminology; customer service skills essential. Six
months' customer service experience desired.
Sanford Health offers an attractive benefits package for
qualifying full-time and part-time employees. Depending on
eligibility, a variety of benefits include health insurance, dental
insurance, vision insurance, life insurance, a 401(k) retirement
plan, work/life balance benefits, sick leave and paid time off. To
review your benefit eligibility, visit https://sanfordhealth.jobs/benefits
Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an
individual with a disability and would like to request an
accommodation for help with your online application, please call
1-877-673-0854 or send an email to email@example.com .
Sanford Health has a Drug Free Workplace Policy. An accepted
offer will require a drug screen and pre-employment background
screening as a condition of employment.
Job Function: Revenue Cycle
Req Number: R-49324