Connection Center Specialist
Company: Sanford Health
Location: Sioux Falls
Posted on: January 16, 2022
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Sanford Health is one of the largest and fastest-growing
not-for-profit health systems in the United States. We're proud to
offer many development and advancement opportunities to our nearly
50,000 members of the Sanford Family who are dedicated to the work
of health and healing across our broad footprint.
Facility: GSS National Campus
Location: Sioux Falls, SD
Address: 4800 W 57th St, Sioux Falls, SD 57108, USA
Shift: 8 Hours - Varied Shifts
Job Schedule: Full time
Weekly Hours: 40. 00
Starting Rate: 19.00
The Good Samaritan Society provides senior housing and services,
rooted in God s love. As part of the Connection Center contact
center, you will be connecting seniors and their families to the
housing or services they need.
Hours of Operation: Monday Friday, 7:30a-7:30p. Saturday and
Typical shift schedule will be Monday-Friday, 9a-5:30p. Rotating
one Saturday shift every one to two months. Shift incentives are
available for weekends.
The Connection Specialist is responsible for external customer
relationship building and beginning the admissions and sales
process in support of all regional and national media campaigns
through means such as phone conversations, email communication,
referral coordination, etc. Support other projects as determined by
leadership. Utilize marketing tools and sales process to begin
relationships with Sanford and Good Samaritan Society prospective
customers with a focus on determining where care and services can
meet the needs of each prospect. Provide introduction and
connection to a local location and facility. Utilize technology and
software to track daily follow-up and document results. Assist with
any additional customer experience projects.
Demonstrates strong computer and word processing knowledge. Strong
verbal and written communication skills are essential. Excellent
organizational skills and ability to prioritize multiple tasks and
Bachelor s degree required.
Previous experience in senior housing and healthcare preferred.
Customer relationship management software and system skills are
Sanford Health offers an attractive benefits package for qualifying
full-time and part-time employees. Depending on eligibility, a
variety of benefits include health insurance, dental insurance,
vision insurance, life insurance, a 401(k) retirement plan,
work/life balance benefits, sick leave and paid time off. To review
your benefit eligibility, visit https://sanfordhealth.jobs/benefits
Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an
individual with a disability and would like to request an
accommodation for help with your online application, please call
1-877-673-0854 or send an email to firstname.lastname@example.org .
Sanford Health has a Drug Free Workplace Policy. An accepted offer
will require a drug screen and pre-employment background screening
as a condition of employment.
Job Function: Customer Support Services
Req Number: R-81199
Keywords: Sanford Health, Sioux Falls , Connection Center Specialist, Other , Sioux Falls, South Dakota
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