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Office Support Specialist

Company: Furniture Mart USA Inc
Location: Sioux Falls
Posted on: November 25, 2022

Job Description:

Join our team as an Office Support Specialist at our Furniture Mart USA Corporate Office in Sioux Falls, SD! This is an exciting opportunity to showcase your top-notch customer service and administrative skills. Be a part of our customers' journey by supporting all aspects of the buying experience after the sale. Grow with our dynamic team in a collaborative, family-like environment!Full-Time (40 hrs/wk): Monday-Friday, varied shifts between 9:00AM-9:00PM + Alternating WeekendsProvide superior service to our customers through financing assistance, customer service, delivery, and sales support for our retail storesAssist our Finance & Accounting department with various tasks including the following: Enter finance and credit card transactions into Storis softwareReview of previous day's sales orders and transactions for accuracyReconciliation of previous day's transactions (cash, credit card, financing, etc.)Collection and follow-up on any uncollected accounts receivableResolve customer concerns in a polite, professional, and timely mannerResolve finance process and funding issues with multiple finance companiesReview and determine required action to resolve any issues with customer ticketsSupport sales and office staff at all retail locationsWHAT DO WE OFFER?$ Competitive Wages $Growth Opportunities - With our promote-from-within-first philosophy, our employees can grow with us as they develop their strengths, expand in their roles, and consider other promotional opportunities within the company!Excellent Benefits Package including Medical/Dental/Vision/Life/Disability/Flexible Spending Plan/Health Savings Account/Paid Time Off/Employee Assistance Program/Referral Bonus/Profit Sharing 401(k)Plan with Employer MATCH!Great Employee & Family Discounts on our beautiful furniture, mattresses, and accessories!REQUIREMENTS/QUALIFICATIONS:Associate degree or equivalent from two-year college or technical school; OR six months to one-year related experience and/or training; OR equivalent combination of education and experienceUpon job offer, must be able to pass a background check prior to starting employmentStrong customer service skills, including friendly, courteous and outgoing demeanorTelephone and computer proficiency including technical aptitude with the ability to use Microsoft productsDemonstrate excellent communication skills (written, verbal, and listening)Superior time management skills, multitasking skills, and the ability to prioritize tasks with minimal supervisionPossess good judgment, ability to accept responsibility and handle confidential informationFurniture Mart USA is an Equal Opportunity Employer

Keywords: Furniture Mart USA Inc, Sioux Falls , Office Support Specialist, Other , Sioux Falls, South Dakota

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