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Store Leader

Company: Locally Owned and Operated Ace Hardware Store
Location: Sioux Falls
Posted on: November 25, 2022

Job Description:

Come join the Nyberg's Ace Team! For over 60 years, Nyberg's has been a highly reputable, friendly, fastpaced, local and essential business. Nyberg's ACE is looking for helpful, friendly faces that want toprovide customers with excellent quality products and knowledgeable service like no other localbusiness in town.Nyberg's will pay the Store Leader's health insurance in-full. This does not include dependents. Nyberg's Ace offers a flexible schedule, competitive pay, and advancement opportunities. General SummaryThe Store Leader manages overall store operations and the achievement of company goals and directives. Essential Duties & Responsibilities include the following. Other duties may be assigned.Customer Service Provide positive representation of store. Proactively assist customers and employees in solving problems. Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store. Provide a professional, friendly, outgoing demeanor; work well with customers as well as fellow associates. Ensure all calls and pages are answered promptly, courteously and effectively. Handle customer complaints. Work to resolve problems with the customer and have stores best interest taken into consideration. Possess excellent product knowledge and knowledge of store layout and location of products.Store Operations Ensure a positive, professional and safe work environment for all associates. Supervise the general operations of the entire store. Responsible for opening and closing the store. Assist with the implementation of Store Support Center programs. Ensure successful Loss Prevention, Safety and Internal Audits. Work with Operations Manager and Assistant Store Leaders on all aspects of running the store. Participate in weekly management staff meetings. Communicate issues to the appropriate Store Support Center department with Operations Manager's approval. Assist with special projects within the district as set forth by the District Manager. Implement new Standard Operating Procedures into store execution. Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise areas. Ensure that weekly price changes and label updates are completed timely and accurately. Oversee all cashiering functions including training, maintenance, audits, and reports. Manage and direct preventative maintenance and repairs in order to maximize and protect all physical assets (i.e. building, fixtures and equipment) Visit competition to be familiar with what they are doing. Perform all other duties as assigned.Inventory & Merchandising Assist to ensure forklift operations and receiving is completed in a safe and efficient way. Assist to ensure receiving, checking in and stocking of merchandise adheres to best practices and Standard Operating Procedures. Responsible for maintenance of back stock levels. Assist to ensure that cycle counts and negative on hand reports are completed timely and accurately. Assist in ordering and maintaining desirable product inventory levels to ensure in-stocks and store profitability. Assist with merchandise resets throughout the store. Assist to ensure all signage is current in the store. Assist in presenting a clean and orderly sales floor, including end caps and promotional and incremental merchandising.Hiring & Training of Associates Assist in training of all associates. Actively recruit and promote the advancement of associates. Assist in hiring, training, scheduling, reviewing, rewarding and coaching Head Cashiers and Cashiers.Leadership Manage all aspects of store operations. Lead by example; be approachable by all associates and customers. Participate in and lead store meetings. Communicate any merchandising, cost control or sales idea to the Merchandiser in Charge for follow up. Prepare and challenge yourself for future advancement.EducationHigh School or GED equivalent. Completion of NHRA Advanced Course in Hardware Retailing recommended.ExperiencePrevious retail management experience required. Hardware experience preferred.Physical DemandsStanding, walking, lifting (up to 50lbs) and climbing.Required

Preferred
Job Industries
  • Other

Keywords: Locally Owned and Operated Ace Hardware Store, Sioux Falls , Store Leader, Other , Sioux Falls, South Dakota

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