Coffee Shop Barista
Company: Hy-Vee, Inc.
Location: Sioux Falls
Posted on: January 24, 2023
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Job Description:
At Hy-Vee our people are our strength. We promise "a helpful
smile in every aisle" and those smiles can only come from a
workforce that is fully engaged and committed to supporting our
customers and each other.Job Description:Job Title:
BaristaDepartment: Coffee ShopFLSA: Non-ExemptGeneral Function:As a
Coffee Shop Barista, this position will be responsible for
reviewing and filling customer orders for the day, handling food in
a safe manner and ensuring the work area is always clean and neat.
Additionally you will ensure a positive company image by providing
courteous, friendly, and efficient customer service to customers
and team members.Core CompetenciesPartnershipsGrowth mindsetResults
orientedCustomer focusedProfessionalismReporting
Relations:Accountable and Reports to: District Store Director,
Store Manager, Assistant Managers of; Store Operations,
Perishables, and Health Wellness Home; Food Service Director;
Coffee Shop Department ManagerPositions that Report to you:
NonePrimary Duties and Responsibilities:Provides prompt, efficient
and friendly customer service by exhibiting caring, concern and
patience in all customer interactions and treating customers as the
most important people in the store.Smiles and greets customers in a
friendly manner, whether the encounter takes place in the
employee's designated department or elsewhere in the store.Makes an
effort to learn customers' names and to address them by name
whenever possible.Assists customers by: (examples include)escorting
them to the products they're looking forsecuring products that are
out of reachloading or unloading heavy itemsmaking note of and
passing along customer suggestions or requestsperforming other
tasks in every way possible to enhance the shopping
experience.Answers the telephone promptly when called upon, and
provides friendly, helpful service to customers who call including
taking customer orders.Takes customer orders at the counter.Works
with co-workers as a team to ensure customer satisfaction and a
pleasant work environment.Handles food in a safe manner and ensures
the work area is always clean and neat.Reviews the status and
appearance of the food for freshness.Ensures that an adequate food
supply is ready and on hand and develops or follows a production
list.Anticipates product needs for the department on a daily
basisPrepares and replenishes product as necessary.Checks in
product, puts product away, and may review invoices.Runs the
department registers and receives payment, makes change, etc.,
where applicable.Removes trash in a timely manner.Maintains strict
adherence to department and company guidelines related to personal
hygiene and dress.Adheres to company policies and individual store
guidelines.Reports to work when scheduled and on timeSecondary
Duties and Responsibilities:Washes dishes as necessary.Orders
product and supplies as necessary.Prices products for customers as
necessary.Assists in other areas of store as needed.Performs other
job related duties and special projects as required.Knowledge,
Skills, Abilities and Worker Characteristics:Must have the ability
to carry out detailed but uninvolved written or verbal
instructions; deal with a few concrete variables.Ability to do
simple addition and subtraction; copying figures, counting and
recording.Possess the ability to understand and follow verbal or
demonstrated instructions; write identifying information; request
supplies orally or in writing.Education and Experience:Less than
high school or equivalent experience and six months or less of
similar or related work experience.Physical Requirements:Must be
able to physically perform medium work: exerting up to 50 pounds of
force occasionally, 20 pounds of force frequently, and 10 pounds of
force constantly to move objects.Visual requirements include
clarity of vision at a distance of more than 20 inches and less
than 20 feet with our without correction, color vision, depth
perception and field of vision.Must be able to perform the
following physical activities: Climbing, balancing, stooping,
kneeling, crouching, reaching, standing, walking, pushing, pulling,
lifting, fingering, grasping, feeling, talking, hearing, and
repetitive motions.Working Conditions:The duties for this position
are normally conducted in a store environment. There is significant
pressure to meet deadlines and handle multiple priorities. There is
exposure to noise, equipment movement hazards, cleaning
chemicals/solvents, and possible electrical shock and temperature
extremes.Equipment Used to Perform Job:Standard tools and equipment
used in a coffee shop environment including disposal, trash
compactor, dishwasher, register system, ice machines, pop machine,
scales, and knives.Contacts:Has daily contact with the general
public and customers. Has contact with federal/state governmental
or regulatory agencies regarding inspections.Are you ready to
smile, apply today.
Keywords: Hy-Vee, Inc., Sioux Falls , Coffee Shop Barista, Other , Sioux Falls, South Dakota
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