Sr ServiceNow Developer

Company: Cengage Group
Location: Sioux Falls
Posted on: March 17, 2023

Job Description:

**We believe in the power and joy of learning**At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education.**Our culture values diversity, engagement, and discovery**Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/ .We are looking for highly motivated ServiceNow Developer with verifiable experience in Development and Administration of a ServiceNow platform in Enterprise environment. The ServiceNow Developers primary responsibility is to develop applications on the ITOM, ITSM, ITAM and SPM suite. This resource will have in-depth experience with Configuration Management (including classes and CMDB hierarchy), Discovery, Cloud Discovery, Service Mapping and ServiceNow workflows and scripting knowledge.**What You'll Do Here:**+ Develop ServiceNow software solutions as required through scripting and software development+ Understand the business needs and translate them in technical requirements considering best practices and guidelines provided by ServiceNow+ Participate in code reviews for ongoing projects to ensure that code quality is at the highest level possible and appropriate design patterns are being used+ Experience with development and implementation of any ServiceNow ITSM Modules - Incident Management, Problem Management, Change Management, Knowledge Management, Service Portal, Configuration (CMDB) or other ITSM / CMDB applications (MID Servers, Discovery, Service Mapping) and ITAM (Software Asset Management) and SPM (Demand, APM, TPM) module implementation+ Develop systems integrations and process automation, fully using the platform's workflow capabilities, including Orchestration+ Experience in multiple application architectures and supporting technologies.+ Help functional teams and build requested items and tasks using workflows to improve processes+ Strong development experience in JavaScript, HTML, CSS, Angular, Web service proficiency (REST, SOAP) and XML and JSON knowledge+ Strong in developing ServiceNow client and Server-side scripts (UI actions, ACL, UI policies, UI scripts, Business Rules, Workflow, Process flows)+ Strong in ServiceNow data load capabilities and reporting, performance analytics and dashboard/homepage capabilities+ Strong analytical and problem-solving skills+ Knowledge of networking concepts such as IP Addressing, Firewalls, ports+ Knowledge of relational databases (MySQL, MSSQL, Oracle)+ ITIL, CSDM knowledge with the ability to relate concepts to implementation strategies.+ Excellent communications and clear written skills required.+ Comfortable as a self-starter - able to act independently under general direction.+ Ability to work with a variety of individuals and groups, both in person and virtually, in a constructive and collaborative manner and build and maintain effective relationships+ Broad general knowledge of IT infrastructure topology including typical application, server, and networking configurations.+ An Innovative AttitudeGood to have -+ CSDM 3.0 knowledge and implementation experience+ Experience in Application Portfolio Management in ServiceNow+ Integration Hub and Orchestration experience**Experience:**+ Bachelor's degree in computer science, Engineering, Math or related (equivalent experience considered)+ 5+ years development experience in ServiceNow+ 2+ years overall experience as a ServiceNow ITOM Administrator role+ 7+ years overall IT experience**The following training and/or related certifications are desirable:**+ ServiceNow Application Developer+ ServiceNow Certified Implementation Specialist - Discovery+ ServiceNow Certified Service Mapping Implementation+ ServiceNow System Administration+ ITILv4 CertificationCengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage's EEO/Affirmative Action Policy signed by CEO Michael Hansen (https://p.widencdn.net/pdvq6j/EEO\_Policy\_Statement\_January\_2017) and Equal Employment Opportunity is the Law notice (http://embed.widencdn.net/pdf/plus/cengage/ybs5gt19ik/eeopost-merged.pdf) by visiting their corresponding links.Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917.**About Cengage Group**Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.**Base Pay Range**The full base pay range has been provided for this position. Individual base pay will vary based on qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.$84,400.00 - $135,000.00 USD**Cengage Group** , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms.We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Keywords: Cengage Group, Sioux Falls , Sr ServiceNow Developer, Other , Sioux Falls, South Dakota