Lead Applications Support Analyst - IT Application Support - Sioux Falls
Company: Sanford Health
Location: Sioux Falls
Posted on: January 14, 2021
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Job Description:
Sanford Health is one of the largest and fastest-growing
not-for-profit health systems in the United States. We're proud to
offer many development and advancement opportunities to our nearly
50,000 members of the Sanford Family who are dedicated to the work
of health and healing across our broad footprint.See yourself at
Sanford!Facility: Sanford Business Center Building Location: Sioux
Falls, SD Address: 2200 E Benson Rd, Sioux Falls, SD 57104, USA
Shift: Day Job Schedule: Full time Weekly Hours: 40.00Job
SummaryGathers, analyzes, designs, develops, modifies, tests,
implements, evaluates, and maintains information technologies that
collect data to support business needs. Utilizes data to support
decision-making. Provides identification of outcomes. Develops
plans for achieving identified outcomes. Assists and documents
testing, training, activation and implementation of the plan.
Provides for outcome measurement and evaluation. Leads and
communicates project progress and outcomes to appropriate health
system departments and personnel. High level of customer service
while promoting and participating in the team approach
necessary.The Lead Applications Support Analyst collaborates with
Business Analyst's and Project Manager's to ensure business
requirements are met. Acts as a liaison to assigned leaders and
departments as well as providers in order to facilitate optimal use
of applications. Holds team members accountable for configuration
standards. Delegates project tasks and project lifecycle support to
team members. Mentors team members.Excellent time management and
prioritization skills. Excellent interpersonal, and customer
service skills, as well as strong presentation techniques required.
Project management, prioritization, strong communication and
problem solving skills needed on a daily basis. Skillful at
managing change. Experience with Microsoft Office
software.Knowledge of current clinical or business practice,
regulatory healthcare requirements, and healthcare information
systems. Knowledge of existing Service Level Agreements and ensure
compliance with standards. May demonstrate basic knowledge and
support of Information Technology Infrastructure Library (ITIL)
philosophies in daily work when necessary. When applicable, must
possess knowledge in state and federal laws, rules and
regulations.Department DetailsQualificationsBachelor's degree
required. Area of focus in information technology, healthcare,
business, or related field preferred.Four years of relevant
experience in application support, hardware or interface
preferred.BenefitsSanford Health offers an attractive benefits
package for qualifying full-time and part-time employees. Depending
on eligibility, a variety of benefits include health insurance,
dental insurance, vision insurance, life insurance, a 401(k)
retirement plan, work/life balance benefits, sick leave and paid
time off. To review your benefit eligibility, visit
https://sanfordhealth.jobs/benefits .Sanford is an EEO/AA Employer
M/F/Disability/Vet. If you are an individual with a disability and
would like to request an accommodation for help with your online
application, please call 1-877-673-0854 or send an email to
talent@sanfordhealth.org .Sanford Health has a Drug Free Workplace
Policy. An accepted offer will require a drug screen and
pre-employment background screening as a condition of
employment.Job Function: Information Technology Req Number: R-35637
Featured: No
Keywords: Sanford Health, Sioux Falls , Lead Applications Support Analyst - IT Application Support - Sioux Falls, Professions , Sioux Falls, South Dakota
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