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Loss Prevention Associate

Company: First PREMIER
Location: Sioux Falls
Posted on: March 17, 2023

Job Description:

Description Location: Sioux Falls, SD
Shift: Monday-Friday 8:00 am - 5:00 pm
Job Schedule: Full-Time
Company: PREMIER Bankcard About the Role This role is responsible for preventing fraud losses on PREMIER credit card accounts. Job Duties and Responsibilities

  • Review account/application/report information to determine if fraud against the cardholder or the Bank has occurred.
  • Identify, call, and correspond with cardholders and Banks concerning payments and charges.
  • Review information obtained from other departments about suspicious activity.
  • Perform appropriate account maintenance to ensure accurate monetary account data.
  • Conduct follow-up procedures on reports to ensure timeliness standards are met.
  • Take measures to reduce potential risk to the bank, such as suspending account privileges and requesting verification items.
  • Submits recommendations for account actions and, if necessary, send to supervisor for review and approval.
  • -Provides support to other areas as volumes require, i.e. Correspondence, Security, and Mail Operations.
  • Assist in training new employees.
  • Ability to work in multiple systems to accurately detect and prevent fraud. -Skills and Qualifications
    • Must possess basic understanding of credit card system. -
    • Combination of experience/education that would enable incumbent to meet essential functions and required competencies of the position. -
    • Basic computer skills and competency of the English language; exceptional verbal and written communication skills. -
    • Ability to concentrate and work independently; attention to detail, analytical, and problem-solving skills. -
    • Capacity to learn, adapt to change, and become proficient quickly; ability to handle stress, exercise self-control, adhere to company policies and procedures and uphold The PREMIER Way. Competitive Benefits Package
      • Full medical benefits when working 20+ hours per week
      • Traditional and High Deductible health plan options available
      • FREE dental and vision coverage
      • Generous Paid Time Off plans
      • 401(k) - dollar-for-dollar match up to 5% of total compensation
      • Special discounts and offers for events at the Denny Sanford PREMIER Center
      • PREMIER Wellness Program
      • Paid Community Volunteer Hours - PREMIER averages 30,000 hours per year
      • Fun Employee Parties Our Culture
        • Emphasis on personal success, respect, health, wellness, fun and giving back
        • Employees are rewarded, valued, and celebrated for hard work
        • Various Career advancement opportunities and growth
        • Appreciation is shown through concerts, outdoor bashes, cash, car giveaways and more

Keywords: First PREMIER, Sioux Falls , Loss Prevention Associate, Professions , Sioux Falls, South Dakota

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