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Customer Service Representative

Company: Signature Flight Support Corporation
Location: Sioux Falls
Posted on: November 22, 2020

Job Description:

We Service Private Jets!
Training Provided!Are you interested in the aviation industry; and do you have experience or interest with customer service? Are you a student seeking a job to compliment your schedule, or starting a career in aviation? As a Customer Service Representative, you will work in a team environment, working with flight crews and passengers. We invite you to become a member of the worldwide Signature Flight Support team.Expectations:

  • Delivering a proactive, personalized service experience to Private and Corporate Aviation clientele.
  • Arranging services including hotel, catering, and ground transportation.
  • Coordinating aircraft services, such as fuel and hangar storage.
  • Effectively communicating via air-to-ground radio and ground-to-ground radio, in addition to other forms of communication.
  • Educating customers on available services, promotions and programs.
  • Processing customer invoices.
  • Answering customer questions and resolving issues as necessary.Position Requirements
    • We are looking for team members with a High School Diploma or General Education Degree (GED).
    • Excellent interpersonal, verbal, and written communication skills.
    • Proficient computer skills.
    • Must possess a valid state Driver's License.
    • Previous customer service experience preferred.
    • Previous FBO experience a plus.An Equal Opportunity Employer M/F/Disability/Vet

Keywords: Signature Flight Support Corporation, Sioux Falls , Customer Service Representative, Sales , Sioux Falls, South Dakota

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