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HFC Member Services Representative

Company: Touchmark
Location: Sioux Falls
Posted on: November 19, 2021

Job Description:

ETHIC - Excellence, Teamwork, Hospitality, Integrity, and Compassion - steadfastly characterizes our mission to continually enrich the daily lives of residents. We practice these principles with every task and interaction, from personal caregiver assistance to mowing the grass. At Touchmark, we say:I AM AN ALLY --- I AM A FRIEND --- I AM A GIVERTouchmark at All Saints, nestled in the Historic downtown Sioux Falls, is the leading full-service retirement community, enriching the lives of residents and their families through five-star hospitality, services and amenities. We are currently seeking enthusiastic people to join our team of Health and Fitness Club Member Services Representative!As a Member Services Representative, you will enrich lives each day by warmly welcoming and directing all incoming members and guests, as well as serving as a "go-to" person for fitness club members, residents, guests, and team members who have questions or need assistance.In addition to providing excellent hospitality to club members and visitors over the telephone and at the Member Services desk, our team of Member Services Representative is also responsible for duties such as ensuring that the fitness equipment, locker rooms, and aquatic center are exceptionally clean and safe; testing the chemical levels in the pool and spa on a regular basis; and providing towel/laundry service.Club membership is open to Touchmark residents, as well as adults in the greater community aged 50 and over, and members enjoy a wide range of activities and classes that can positively affect age-related conditions and encourage lifelong health and wellness. All programs are tailored to individual levels of ability, skill, and personal fitness goals. A long list of amenities are also offered, including an indoor heated pool, a group exercise studio, one-on-one personal training, a fully-equipped fitness studio, massage therapy, and a NeuroCom Balance Master system.If you have are passionate about providing the highest level of customer service and hospitality and enjoy working with actively aging adults, we want to talk to you about joining the team at our Health and Fitness Club!Full-Time - NO WEEKENDS6am - 2:30pm

  • HIRING BONUS*$500 after successful completion of initial 90 days**Make any day PAYDAY, with On-Demand Pay -- Touchmark offers the On-Demand pay that allows team members to be paid on, payday, weekly, and even daily, if they so choose! ***The ideal candidate will:
    • Have a BS in Exercise Science or Physiology with strong emphasis in personal training
    • Have experience as a receptionist or administrative assistant in a busy setting, or similar experience in a customer service or hospitality position
    • Be willing to obtain CPR/First Aid certification
    • Have an enthusiastic, positive attitude towards fitness for all age groups
    • Be comfortable answering phones while greeting and providing information to members
    • Be excellent at handling multiple tasks simultaneously
    • Have a working knowledge of Microsoft Office applications and basic office equipment
    • Be able to maintain patient and tactful composure when dealing with residents, family members, staff members and visitorsBenefits:Touchmark is dedicated to providing the best for our residents, and it all begins with providing the best for our employees. That's why we offer a competitive compensation and benefits package to our team members who work 30+ hours per week which includes:
      • Paid time off (including holidays)
      • Health, dental, and vision insurance plans for employees and eligible dependents
      • Education assistance
      • Bonus and retirement plans
      • Health care, dependent care, and commuter Flexible Spending Accounts
      • On-Demand Pay allows you to access pay as you earn it
      • Employee Assistance Program
      • Supplemental insurance optionsAt Touchmark, we have the privilege of providing a safe home environment for residents. With this in mind, we require all employees to be vaccinated against COVID-19. If they are not yet vaccinated, new team members must have received at least one dose by their first day of employment (and receive their second dose in the time interval established by the vaccine manufacturer, if applicable) to continue working at Touchmark. A copy of the vaccination policy will be provided upon request. *Please note this policy does not apply to our communities located in Montana.*We are looking to hire individuals whose values align with ours and who believe in doing everything they can to lead by example in safety, compassion, and empathy. If that sounds like you, we encourage you to apply.Check us out at TAAS

Keywords: Touchmark, Sioux Falls , HFC Member Services Representative, Sales , Sioux Falls, South Dakota

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