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Customer Service Representative - Sioux Falls

Company: CCC Information Services Inc
Location: Sioux Falls
Posted on: January 10, 2019

Job Description:

Job Description SummaryThis position involves the processing of in-bound telephone calls and data entry of vehicle data on potential total loss insurance claims. In this role, individuals will work exclusively with Claims Adjusters from the nation's top insurers. Starting wage is $13.50/hour.Job DutiesReceive initial calls and obtain all pertinent vehicle information from potential Total Loss claims Ensure that all vehicle information is entered into the system completely and accurately Communicate the vehicle value from the database to the caller Forward calls on vehicles that require calculation of the replacement value to respective department Process other incoming work such as faxed requests and dealer inventory updates while maintaining productivity and quality standards. QualificationsNo prior insurance or automotive experience is required, as we will train individuals that have are willing to continue to learn and be developedHigh School Diploma1-2 years prior customer facing experience required Excellent verbal and written communication skillsAttention to detail Ability to multi-task Keyboarding skills Possess a positive attitude and desire to provide outstanding customer service Why Choose CCC:We promote a healthy work-life balance and offer generous benefit plans and resources designed with employee satisfaction in mind.What we value is simple - customers, employee commitment, collaboration and clear communication.We hire people who will embrace the company's goals and productively contribute in ways that help us serve the customer, innovate, and stay strong.We make it a priority to keep employees healthy, happy and enriched.Healthy - Wellness programs, competitive medical benefit offeringsHappy - Recognition programs, a confidential employee assistance program, Perkspot/employee discount program and potentially flexible work arrangements such as staggered start timesEnriched - Tuition reimbursement, training and learning programs, and leadership development opportunitiesOur corporate headquarters is located in downtown Chicago within the historic Merchandise Mart-a certified LEED (Leadership in Energy and Environmental Design) building.Please Note: Contingent Workers, Field Inventory Representatives and Interns are not eligible for the benefits above.CCC Information Services was recognized by Forbes as one of America's Best Mid-Sized Employers in 2018 and ranked #17 in the Top 100 Digital Companies in Chicago in 2017 by Built In Chicago. CCC is ready to help you shift your career into high gear. Let's get started!

Keywords: CCC Information Services Inc, Sioux Falls , Customer Service Representative - Sioux Falls, Sales , Sioux Falls, South Dakota

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